Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline
AdministrativeAssistant
Helen Makar

Helen Makar

Rockdale,NSW

Summary

Dedicated administrative assistant with successful experience in fast-paced hospital settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Moreover I am Hardworking and focused administrative assistant offering excellent communication, planning, prioritization and exceptional leadership skills .

Overview

1
1
year of professional experience

Work History

Administrative Assistant

Wesley Mission
11.2022 - Current
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked well in a team setting, providing support and guidance.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple tasks.
  • Developed strong communication and organizational skills through working in a team.
  • Skilled at working independently and collaboratively in a team environment.
  • Passionate about learning and committed to continual improvement.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Identified issues, analyzed information and provided solutions to problems.
  • Created and updated medical records to maintain current, accurate, and compliant documentation.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Restocked stationary supplies and submitted purchase orders to maintain stock levels.
  • Improved patient satisfaction ratings by promptly addressing inquiries via phone, email, or in-person .
  • Reduced errors in documentation by meticulously proofreading and editing written materials.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proven ability to learn quickly and adapt to new situations.
  • Developed strong organizational and communication skills .
  • Provided professional services and support in a dynamic work environment.

Education

Master of Education - Masters of Primary School Teaching

Western Sydney University
Sydney, NSW
09.2013

Skills

  • Employee Communications
  • Multitasking and Time Management
  • Office Management
  • Multi-line phone proficiency
  • Microsoft Office Suite
  • Mail Management
  • Prioritization
  • Documentation and Recordkeeping
  • Professional Communication
  • Computer Proficiency
  • Office Equipment Operation
  • Document and File Management
  • Administrative Procedures
  • Paper Records Management
  • Data Entry

Accomplishments

  • Supervised and provided on the job training to my new colleagues.
  • Collaborated with the Administration team to organise archiving medical records in efficient and effective manner.
  • Resolved any issues the patients had during their inpatient stay at the hospital.
  • Created a professional rapport with both the patients and their families.
  • Followed up on hospital billing both inpatient and day program billing with the various health funds.
  • Collaborated with both the team of nurses and allied health to provide exceptional customer service to the patients.

Software

Epas

PeopleSoft

Timeline

Administrative Assistant

Wesley Mission
11.2022 - Current

Master of Education - Masters of Primary School Teaching

Western Sydney University
Helen Makar