Helen Martin

• I have been self employed on a part time basis doing residential cleaning and home help
• I was also homeschooling my son through and since the covid crisis.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Organized and detail-oriented with a strong work ethic.

• After having another child in 2007 I again made the decision to parent full time
• This time was also filled with caring for an elderly parent and home schooling my middle child with a mild learning disability.

• As an area supervisor I completed training and was then designated area supervisor of approximately 5000 households, overseeing the implementation and collection of the 2006 census.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Monitored workflow to improve employee time management and increase productivity.
• Maintained compliance with company policies, objectives, and communication goals.
• Evaluated employee performance and coached and trained to improve weak areas.
• Achieved results by working with staff to meet established targets.
• Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.

• I was responsible for all administration related to the business.
• Accounts
• Invoicing
• Stock ordering
• Reception
• Appointment booking
• Managed budgets and financial reporting, enabling effective allocation of resources and timely identification of potential cost savings.
• Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
• Drafted and distributed invoices for outstanding payments.
• Processed purchase orders, service contracts and financial reports.

May- Dec 1995

Pastures and Re-vegetation

Assisted with research into the saltbush species, Atriplex amnicola, for salt land re-vegetation.

February- May 1995

Resource Science Dept

• Performed statistical, qualitative, and quantitative analysis.
• Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
• Worked both independently and collaboratively in fast-paced laboratory environment.
• Collected research data through experimentation, surveys and leading focus groups.

• As Research Assistant with Dr Mark Lund I co-authored a commissioned report for the Waters and Rivers Commission for the Water Resource Technical Series.
• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.
• Gathered and organized information for research purposes.
• Wrote research papers, reports, reviews, and summaries regarding Historical associations of Water and wetlands in the south west of Western Australia.

• Research Interviewer
• Maintained confidentiality of customer information and company procedures.
• Conducted consumer surveys and analyzed purchasing trends.
• Conducted in-depth interviews with diverse populations, ensuring accurate representation of target demographics.
• Provided timely feedback to supervisors regarding potential issues or areas for improvement within the interview process.