Helen Mccarthy
Warrimoo
Summary
Focused Housekeeper offering exemplary communication and social skills. Skillful problem-solver thriving in both team-centered and independent work environments.
As I have a strong background in the Hospitality sector, I am willing to branch out and learn different skills in other fields of employment.
Overview
19
19
years of professional experience
Work History
Room Attendant
Fairmont Resort
09.2017 - Current
- Used specified cleaning products in each guest room per company guidelines
- Cleaned guest rooms and changed linens according to company specifications, ensuring that each room was in compliance with standard set up
- Ensured each guest room was locked after housekeeping services were performed and maintained complete security of such rooms at all times
- Mentored newly hired room attendants on company policies, cleaning procedures and customer service techniques
- Replenished guest room supplies, including water glasses, toiletries, and paper products
- Promptly delivered extra linens, paper products and toiletries to guest rooms upon request
- Engaged with guests on room requirements and amenities to promote overall satisfaction
Cleaner
Blue Mountains City Council
12.2005 - 04.2017
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs
- Handled equipment, chemicals and materials properly and with caution
- Cleaning of council buildings, aquatic centres and council chambers
- Training new staff
- Locking up at end of shift and setting alarm systems
- General assistance with caterers at council briefing sessions
Library Assistant
Kurrambee Special School
06.2009 - 09.2012
- Shelving
- Stocktake
- Accessioning new books, toys, cd's, posters, large play equipment, staff items
- Culling of outdated items
- Book covering
Education
Winmalee High School
Western Sydney, NSW12.1990
Skills
- Communicates efficiently
- Good listening skills
- Exceptionally well organised
- Keen eye for detail
- Punctual, trustworthy & reliable( very important!!!!)
- Immaculate personal presentation
- Current drivers license (open manual)
- Ability to work autonomously and with a team environment
- Basic computer skills
Travel, Music, Candle making, Bushwalking.
- Extensive travel through Europe, and have visited parts of Asia/Pacific.
- Loves music and can play the piano.
- I love the challenge of making different types of candles and enjoy the delight it brings to people when given as gifts.
- As I live in the Blue Mountains, I find that bushwalking is really good for the mind, body , spirit.
Additional Information
References: Ashleigh Westwood (Acting Supervisor Fairmont Resort ) 0459 744 539
Sharyn Pole (Team Leader Blue Mountains City Council) 0414 195 951
Timeline
Room Attendant
Fairmont Resort
09.2017 - Current
Library Assistant
Kurrambee Special School
06.2009 - 09.2012
Cleaner
Blue Mountains City Council
12.2005 - 04.2017
Winmalee High School
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