Helen Monaghan

• Supervening of rooms and cleaning staff
• morning allocations
• Lost Property logging
• Key Audits
• Following up guest complaints

• beauty work which include; pedicures, manicures, gel toes and tinting eyebrows/eyelashes
• serving customers
• taking bookings
• ordering stock

• beauty work which include; pedicures, manicures, gel toes, facial waxing and tinting eyebrows/eyelashes
• serving customers
• taking bookings

• responsible for day to day operations in housekeeping
• ensuring the teams are cleaning to high standard
• rooms are well maintained and damages are reported
• teams are mentored and trained
• following up roster request
• ordering stock
• lost property inquires and logging
• productivity control
• keys and radio counts
• communicating with reception and management

• Checking of all mini bars
• Sock control
• Stock take
• Guest charging
• Rostering
• Checking cleanliness in hotel rooms
• Training of staff

Responsible for the supervision of all room attendants

High standard of checking rooms and public areas

Rostering

Over seeing laundry

Training of new staff

Morning allocations

Hotel opening/set up all Mini Bars into rooms

Cost control

Checking of all minibars

Charging of guest

Stock take

Ordering Stock

Training of new staff

Cleaning of all hotel rooms

Deep cleaning of rooms,

Helping out in laundry when required

Cleaning of various rooms on the Island

Also helped clean staff accommodation

Cleaned public areas

Worked at General store serving customers, ,stock taking

Worked at Resort Store serving customers ,tagging clothing, stock take.

• Managed a high volume of calls daily while maintaining professionalism and efficiency.
• Answered calls, took messages, and transferred calls to correct individuals.
• Completed daily cold calling and outreach to build sales pipeline.
• Generated new leads through targeted cold calling efforts, expanding the company''s client base.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Staging of customers houses, decluttering,