Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic

Helen Monson

East Devonport,TAS

Summary

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Coles
Ulverstone, Tas
11.2009 - Current
  • Issued receipts, refunds, credits or change due to customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Restocked shelves with merchandise from back room storage area.
  • Ensured that aisles were neat, tidy, and properly stocked at all times.
  • Assisted customers with locating items in the store or on the sales floor.
  • Conducted daily maintenance checks on equipment used in the department such as scales, slicers.
  • Monitored the expiration dates on perishable items and removed any outdated or damaged goods from the sales floor.
  • Organized backroom areas according to established procedures for efficient stocking operations.
  • Performed regular restocking of fresh produce shelves, ensuring items were properly rotated and labeled.
  • Assisted in setting up promotional displays of fresh produce according to store guidelines.
  • Assisted customers with online grocery orders, answering questions and providing helpful information.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Secured and stored items until customer pickup.

Packer Operator

Forest Hill Farm
Forth, Tas
01.2003 - 11.2009
  • Assembled corrugated boxes using taping machines according to company guidelines.
  • Operated automated packaging machinery to package goods according to customer specifications.
  • Stacked boxes onto pallets and shrink-wrapped them for shipping.
  • Cleaned work area daily and disposed of waste material properly in accordance with established protocols.
  • Monitored the performance of packaging machines to ensure optimal efficiency.

Cleaner

Spotless Cleaning
Adelaide, SA
03.2000 - 07.2002
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Emptied trash cans and replaced liners as needed.

Skills

  • POS Systems
  • Stock replenishment
  • Product Knowledge
  • Product Promotions
  • Safety Procedures
  • Inventory Control

Certification

  • Open Vehicle License

References

References available upon request.

Timeline

Retail Sales Associate

Coles
11.2009 - Current

Packer Operator

Forest Hill Farm
01.2003 - 11.2009

Cleaner

Spotless Cleaning
03.2000 - 07.2002

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Helen Monson