Helen Neary

EA/Admin Manager summary

At Airseed I worked as an Executive Assistant and Admin Manager in a temporary capacity from Mid November to January while they waited for their long term solution to arrive in Australia. I excelled at providing comprehensive administrative support, coordinating logistics, and offering indispensable executive assistance in a dynamic organizational environment. I streamlined office operations by implementing a JIRA proect board for efficient admin systems, ensuring confidentiality, and managing logistical aspects like travel arrangements and delivery of vital equipment to a mining site with precise requirements for visiting project teams and equipment delivery.

Additionally, I actively contributed to special projects, provided professional support during board meetings, and developed effective communication strategies. My commitment to fostering a culture of continuous improvement ensured smooth daily operations and empowered executives in decision-making processes through meticulous administrative and logistical expertise.

**Admin Support:**

- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution.

- Improved office efficiency by implementing admin systems using Jira Project Management.

- Facilitated cross-departmental collaborations, fostering positive working relationships.

- Ensured smooth daily operations with timely completion of essential administrative tasks using automation rules in JIRA admin tools.

- Encouraged a culture of continuous improvement, fostering innovative solutions for increased efficiency.

- Provided exceptional administrative support for executive-level staff, ensuring prompt and accurate assistance.

- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.

- Updated and maintained confidential databases and records.

- Filed paperwork and organised computer-based information.

- Updated reports, managed accounts, and generated reports for the company database.

- Developed and maintained automated alert systems for important deadlines.

- Updated spreadsheets and created presentations to support executives and boost team productivity.

- Screened calls and emails, responding accordingly to support executive correspondence.

- Maintained accurate record-keeping systems for decision-making purposes.

- Managed office inventory, tracking supplies, and placing orders for smooth daily operations.

**Logistics Support:**

- Enhanced productivity by handling travel arrangements and changing them according to changes in project deadlines and coordinating accommodations. This included booking and rebooking induction training for teams working in a support capacity on a working mine.

- Coordinated events for staff members, promoting team-building activities and boosting morale.

- Managed office inventory activities, including ordering, requisitions, stocking, and shipment receiving.

**Executive Support:**

- Successfully managed multiple projects simultaneously by prioritizing tasks and coordinating with cross-functional teams.

- Supported executives in decision-making processes by conducting research and presenting findings.

- Collaborated on special projects to improve overall business operations, including project management using Jira Project boards and admin support requests using a user-friendly ticket system.

- Established effective communication among team members for enhanced collaboration and project completion using Admin tools on JIRA project boards.

- Developed strong relationships with vendors, leading to extra support for difficult projects with changing deadlines. This included coordinating contractors to manage performance and achieve project deadlines.

- Monitored progress against goals, adjusting schedules and resources as needed.

- Developed comprehensive project plans with executives to create timelines, milestones, and budget requirements.

- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.

- Managed executive calendars, scheduling meetings, appointments, coordinating travel arrangements and the Christmas party aboard a Tall Ship in Sydney harbour.

- Handled confidential and sensitive information with discretion and tact.

- Fostered trust and confidence in the team's ability to deliver results through regular communication updates.

Quality Engineer summary

In my previous role, I ensured product quality and customer satisfaction through rigorous quality assurance processes. I led the FIQA department (Final Inspection Quality Assurance) to reduce defects, optimize supplier performance, and foster cross-functional collaboration. Utilizing Lean Six Sigma, I contributed to process improvements, increased efficiency, and reduced waste. With the VP of Quality being in the US office it was especially important to have excellent communication skills and work independently.

After both the VP Quality and Quality Engineer left the company, I facilitated training sessions, managed Quality Engineering team resources, and supported corrective action updates. Additionally, I actively contributed to R&D projects, collaborated across departments, and utilized tools such as Microsoft Office, Google Business, ClickUp, Tableau, and CAD software.After this I was pomoted to Quality Engineer and began eorkin towards the Quality Engineer qualification.

In a managerial capacity, I led problem-solving activities, implemented process improvements, and reported on non-compliance issues. I developed and maintained supplier relationships including site visits to improve component quality, designed quality control processes, and documented engineering procedures. I played a crucial role in training and mentoring junior engineers, providing guidance, and implementing automated systems for enhanced efficiency.

As a Quality Technician, I led rigorous optics and laser testing, swiftly addressing non-conformance issues to enhance overall product quality. Through precise CMM measuring, specialist optics inspection, and proactive defect identification, I significantly improved production efficiency. This was especially important to do independently as the VP of Quality was primarily in the USA office and required precise updates on Google Meetings video chats so he knew of problems as they arose and what I planned tpo do to resolve them.

Collaborating with cross-functional teams, I played a pivotal role in developing comprehensive quality control strategies, ensuring optimal product performance. Managing defect databases and fostering strong supplier relationships, I contributed to a robust quality assurance framework and started to improve on the FIQA procedures.

Beyond overseeing meticulous testing procedures, I actively participated in achieving quality assurance objectives, implementing process improvements that heightened productivity in our operations. My role emphasized a strategic approach to continuous improvement, resulting in more streamlined workflows and a heightened focus on meeting and exceeding quality standards.

In my previous role, I significantly improved product quality through rigorous testing and adherence to industry standards, working within ISO 5 clean rooms and engaging in precision manual production for testing purposes.

I played a pivotal role in streamlining assembly processes, implementing innovative solutions, and boosting overall productivity through effective time management strategies. My responsibilities included enhancing data gathering, extraction, and analysis for diverse workflows and procedures, investigating processes, and developing optimal improvement approaches.

Reviewing blueprints and job specifications, I meticulously planned completion and estimated project costs. I conducted sub-assembly testing, troubleshooting problems with equipment or products, and actively participated in the development and enhancement of personnel work instructions.

Reporting findings and making proactive recommendations to senior leaders, I contributed to continuous process improvement. Building product subassemblies and final assemblies, I monitored and adjusted production processes or equipment, ensuring high-quality standards and productivity.

As part of my role, I managed quality assurance initiatives, testing selected products at specified stages in the production process for performance characteristics or adherence to specifications. I played a key role in selecting material quantities and processing methods for efficient production.

I maintained accurate production records, utilizing calipers, micrometers, and height gauges to calibrate and adjust machinery. I suggested and implemented new ideas to improve quality, reduce costs, and foster a positive production work environment.

Additionally, I actively contributed to inventory control by accurately tracking raw materials usage and finished goods stock levels. Committed to team development, I trained new team members on company protocols, safety procedures, and equipment operations, ensuring a skilled and knowledgeable workforce.

I have enjoyed working n front of house positions as a waitress and occasional cover for Maitr' D. These roles would be during holiday periods or weekend events, locations ranging from inside the tunnels in Gibraltar Rock, the Officers' Library in Cyprus (Akrotiri Base), HMS Excellent in Portsmouth, and racing events in Gloucestershire, UK.

I was taught from the age of 13 how to do Silver Service, delivering of food and clearing plates in a formal setting, as well handling complaints, the cash register (manual and automted). I have been a barista, bar attendant (including cellar maintenance work), Team Leader for large events, and specialised in recommending wines and spirits to go with meals or as aperetifs.

Wave Optics was a very exciting time while it was in its development stage prior to being bought by Snap Inc. Wave Optics specialized in cutting-edge Augmented Reality equipment, utilizing groundbreaking waveguide technology for lenses that could be shaped like glasses or incorporated into other technological equipment. I was extremely fortunate to be selected from a large pool of applicants to work as a Production Technician, where I learned skills in precision optics inspection and building components and subassemblies using manual and automated methods. This began my journey into Quality Control, a crucial aspect given the challenges in determining whether components met the correct specifications or if production procedures needed adapting. It was disappointing when Snap Inc specified that 30% of all staff needed to be cut, leading to the loss of career-making roles when the NPI (New Product Implementation) Labs were shut down.

In my subsequent role as a laboratory professional, I upheld safety protocols and inspected custom optics, including filters and lenses. I specialized in assembling and testing precision parts for Augmented Reality (AR) equipment and managed multiple projects, ensuring data security.

I improved the lab technician training program, enhancing productivity and retention. My responsibilities included quality control checks, coordinating lab projects, and overseeing quality assurance.

I developed and enhanced laboratory processes, trained junior technicians, and participated in lab meetings. Operating and maintaining lab equipment, I efficiently resolved technical issues, adhering to safety and quality standards.

I conducted research to improve lab procedures, managed trial projects, and analyzed engineering data to recommend solutions. My work involved testing products for specification adherence and assisting in prototype development.

I was responsible for product assembly and process adjustments, selecting materials for efficient production, and preparing technical reports. I ensured high-quality product production, using precision tools for calibration and overseeing quality control systems.

Additionally, I set up new labs, coordinated project management across labs, and trained others in equipment operation and troubleshooting.

• Quality inspection of specialised COVID respirators for UK Respirator Challenge
• Performed final quality inspection of finished products based on established procedures.
• Highlighted quality failures with documentation and submitted machines back to production
• Trained other technicians on the job in newly automated documentation systems using knowledge of Python
• Testing Respirator quality and functionality
• Working night shift
• Documented appropriate quality inspection report information.
• Maintained quality inspection records database.
• Assisted with quality inspections and document editing.
• Performed quality inspections and document findings to promote accountability and identify potential efficiency opportunities.

• Developed building procedures of catagory-challenging 3D dental scanning device
• PCB advanced soldering techniques
• Trained and proficient in advanced use of laser cutter and 3D CAD
• Laser testing
• Optics testing including lenses and filters
• COSHH trained in hazardous chemicals such as UV glue, resins, fumes, etc
• Enhanced product development by implementing innovative engineering solutions and utilizing cutting-edge technologies.
• Streamlined manufacturing processes for increased efficiency, leading to reduced production costs and improved product quality.
• Designed and developed prototypes with advanced materials, resulting in enhanced product performance and durability.
• Collaborated with cross-functional teams to integrate new features into existing products, increasing customer satisfaction levels.
• Optimized design specifications by conducting rigorous testing and analysis, ensuring compliance with industry standards and regulations.
• Coordinated with suppliers to source high-quality components at competitive prices, supporting budgetary requirements without compromising product integrity.
• Managed project timelines effectively by setting priorities and allocating resources efficiently, ensuring timely completion of deliverables as per stakeholder expectations.
• Investigated and proposed corrective actions for quality issues.
• Conducted trials to determine equipment and machine performance capabilities.
• Practiced lean principles, which led to improvements in workflow and quality and waste reduction.
• Developed products and prototypes for various types of product designs.
• Designed electronic and physical tests of finished product to check for quality.
• AI training for automatic photo cropping of product output

• Enhanced VIP guest experiences by providing personalized and attentive services as per their preferences.
• Ensured seamless operations in the household by efficiently managing day-to-day tasks, including cleaning, cooking, and laundry.
• Silver service in private setting including Royal coffee service
• Night Shift pattern
• Maintained high standards of cleanliness and organization throughout the property, resulting in a consistently welcoming environment for residents and guests.
• Assisted with event planning and execution, ensuring successful gatherings that left lasting impressions on attendees.

• Enhanced student comprehension by incorporating real-world examples and relatable content in lesson plans.
• Contributed to improved school performance by collaborating with fellow teachers on curriculum development and teaching strategies.
• Fostered a positive learning environment by implementing consistent classroom management techniques and clear expectations for behavior.
• Increased student engagement through the use of interactive activities, group projects, and multimedia presentations.
• Assisted permanent teachers in maintaining classroom routines, ensuring a seamless transition during their absence.
• Provided extra support for struggling learners through targeted intervention strategies and additional resources where needed.
• Implemented data-driven instruction by using assessment results to inform future lesson planning and instructional decisions.
• Adapted quickly to various classroom settings and grade levels by demonstrating flexibility, adaptability, and a strong understanding of diverse curricula.
• Prepared materials for lessons, assignments, and assessments, and evaluated, corrected and graded student performance to identify gaps in skills or knowledge and set realistic goals.
• Collaborated with administrators on classroom policies, management strategies, and discipline.
• Incorporated Software technology into lesson planning to create engaging, multi-dimensional lessons.
• Operated computers or audio-visual aids to supplement presentations.
• Attended professional meetings, educational conferences or teacher training workshops to improve professional competence.
• Prepared objectives and outlines for courses of study by following curriculum guidelines or requirements of states and schools.

• Maintained accurate records of incidents and investigations, contributing to a well-organized police department.
• Use of Queen's Regulations in supporting evidence in arrests
• Co-ordinated booking of evidence in/out for separate investigations into drug, weapon or other stolen items
• Temporary detachment to other RAF bases for specific personnel support (primarily evidence control and handling)
• Cataloguing and filing of evidence for upcoming and progressing investigations
• Conducted thorough investigations into missing evidence and improperly catalogued/filed evidence
• Auditing past evidence files for use by upcoming investigations on cold cases
• Assisted in the development and implementation of department policies, promoting efficiency and effectiveness within the force.
• Obtained information from arrested subjects to conduct debriefings.
• Thoroughly analyzed criminal information and processed crime scenes.
• Conducted searches of individuals, vehicles and premises.
• Recorded facts to prepare reports documenting incidents and activities.
• Built excellent rapport and working relationship with community to build trust and improve upon communication.
• Prepared and submitted incident reports regarding police activities and investigations.
• Performed background checks using various databases and resources, ensuring informed decisions were made during hiring processes or licensing approvals.
• Guard duty and patrols on rotating shift patterns
• Trained on use of weapons and radio protocols for defence of base and response to threats.