Summary
Overview
Work History
Education
Skills
Professional Overview
Technology Proficiencies
Attributes
References
Timeline
Generic

Helen Newton

Wollongong,NSW

Summary

Office Administrator, Office Manager, Teacher and Trainer with experience in finance, human resources, operations, workplace safety and teaching and training of people across all age groups. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 20 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Overview

28
28
years of professional experience

Work History

Administrative Officer to General Manager APAC

Flowbird Australia Pty Ltd
02.2022 - Current
  • Responsibilities include; monthly reporting both external and internal, projects & operations administration support, ordering, customer support and office administration
  • Supporting Flowbird Australia with finances - payables, receivables, invoicing, purchase orders, cash flow forecasting, order intake, monthly payroll information and expense reimbursements
  • In the past 12 months the Australian team has doubled and I now support this growing team with human resources - recruitment, pre-onboarding, onboarding, employee welfare, rostering and exiting
  • For the past 6 months I have been performing an operational role to support one of our large projects during a period of transition, communicating and liaising between clients, our 3rd party suppliers and our team and providing service level 1 helpdesk support with ServiceNow ticketing system, setting up the processors for logging, transferring and escalating customer issues and communicating between field technicians, workshop technicians, help desk and management.

Club Treasurer

Dapto Swimming Club
05.2021 - Current
  • Responsible for the accounts of the club; accounts payable and receivable, monthly reports, cash flow forecasting and management, budgeting control and projection.

Officer Administrator

CFS Furniture (Customer Focused Solutions)
04.2018 - Current
  • Responsible for digital filing, accounts payable, office supplies, filing and ordering.

Office Manager

Team Newton Pty Ltd
06.2013 - Current
  • Responsible for accounts, payments, payroll, invoicing, budgeting, insurances, office supplies, filing, ordering and email distribution lists.

Office Manager

Local Fire - Fire Safety Equipment & Consultants
07.2015 - 02.2018
  • Responsibilities include; accounts - payables, receivables and late payments, phone calls, staff support, office supplies, filing, invoicing, certification, calendar management, staff minutes and ordering.

Administrator, Accounts, Department Leader, Teacher, Trainer

Hillsong Church / Hillsong CityCare Australia
01.2000 - 10.2009
  • Coordinator Families and Children's Services - Coordinating and managing the resources and budgets for all children's and family programs run in the community in a cost effective manner
  • Partnering with key stakeholders in the area to understand the needs of the community and development programs to support the community and supporting all the programs with administration, reporting, safety and child protection information
  • Children's Department - Coordinating and managing the resources and budget for the children's weekend and weekday programs, playgroup and parenting programs
  • Preparing and organising reports, accounts, supplies, marketing materials and carrying out all daily administration responsibilities
  • Standardising and streamlining all procedures, policies and processes
  • Recruiting, training and supporting all the volunteers across all the children and family programs
  • Pastorally caring for the needs of the children and families within these programs.

Teacher / Director

South Coast Workers Child Care Centre
01.1996 - 01.2000
  • Responsibilities included; program development appropriate activities for children, planning, designing and delivering individual learning development programs for each child in my care and acting director for 6 month leave coverage, fulfilling the day to day responsibilities for running a 60 place child care centre - including, board meetings, safety compliance, budgeting and accreditation.

Education

University of Wollongong

Australia Wide First Aid
01.2022

Universal Education & Training LTD
01.2005

Skills

  • Excellent communication skills - proven ability to work with all levels of a community, all age and diversity groups
  • Teamship skills - ability to be a team leader, team member, team trainer, and empowerer
  • Human Resources - recruitment, pre-interviewing, interviewing, onboarding, professional development, rostering and exiting
  • Administration Support - across all levels of an organisation
  • Office Administration - ordering, Workplace Health & Safety, updating registers and databases and maintaining the office
  • Accounting - processing payable invoices, raising purchase orders, creating sales invoices, payroll, superannuation, payments and business expense reimbursements
  • Data Reporting - cash flow reports, sales reports, order intake reports, project reports and quarterly BAS reports
  • Policy and procedure reviews and updates
  • Project Support
  • Director, Manager, Teacher, Trainer

Professional Overview

I have extensive experience in management and program support, office administration, finance, teaching and training. My skill set and experience has been developed through various settings within both large and small business environments. I thrive in a fast-paced environment and enjoy analysing data and enhancing processes for ongoing efficiency. Many of my positions have required me to be a transitional leader to facilitate business transformation. I enjoy helping shape, develop, strengthen and improve the environment and the services provided to clients in the most professional and cost-effective manner. During my career, I have had the opportunity to work with people from all walks of life and have been able to build strong relationships with clients, colleagues and community members. I have experience working with high levels of autonomy, often with minimal supervision in hybrid teams. I have a strong work ethic and am dedicated to perform my work at the highest level.

Technology Proficiencies

  • Finance Platforms - MYOB, XERO, DEXT - processing and creating payable invoices, creating sales invoices for AUD and for foreign exchange, providing remittances, reporting, payslips, employee payments and superannuation, BAS reports, payments.
  • Management Platforms - Salesforce, Service Now
  • Document Suites - Google & Microsoft - Outlook, Word, Excel, PowerPoint, One Drive, Teams, Publisher, Google Sheets, Google Meets
  • Email Marketing Software - Vision 6

Attributes

  • Keen attention to detail
  • Highly adaptable and resilient
  • Ability to work well in a team or independently, with minimal supervision
  • Respectful of diversity and individuality
  • Awareness of different cultures and values
  • Multi-tasking and Organisation
  • Problem solving

References

Available upon request

Timeline

Administrative Officer to General Manager APAC

Flowbird Australia Pty Ltd
02.2022 - Current

Club Treasurer

Dapto Swimming Club
05.2021 - Current

Officer Administrator

CFS Furniture (Customer Focused Solutions)
04.2018 - Current

Office Manager

Local Fire - Fire Safety Equipment & Consultants
07.2015 - 02.2018

Office Manager

Team Newton Pty Ltd
06.2013 - Current

Administrator, Accounts, Department Leader, Teacher, Trainer

Hillsong Church / Hillsong CityCare Australia
01.2000 - 10.2009

Teacher / Director

South Coast Workers Child Care Centre
01.1996 - 01.2000

University of Wollongong

Australia Wide First Aid

Universal Education & Training LTD

Similar Profiles

CREATE PROFILE
Helen Newton