Helen Reed
Kununurra,Australia
Summary
- I bring a strong background in support management across the human services sector; effectively leading teams in a number of roles .
- I have demonstrated expertise in team leadership and problem-solving.
- I have lived and worked the majority of my adult life in the East Kimberley region.
- I have proven commitment to the region, dedication to the role and our client group.
- I have extensive social and environmental knowledge and experience in the region.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Therapeutic Support Manager
06.2012 - Current
- Working alongside the carers and support staff providing support, providing mentoring and education as needed.
- Develop rapport with the young people at the house and maintaining that relationship in a positive and productive manner.
- Ensure the young people’s voices are heard.
- Education on the UN Charter of Rights of the Child for the young people and staff.
- A recognition and an acknowledgement of the importance of cultural background and connections to the young people.
- Building relationships with the young people’s family where and when appropriate.
- Always interacting in a culturally respectful way with both the young people and their families.
- Coordinate and facilitate family contact where necessary.
- Ensure that young person is living in a safe and nurturing environment.
- Support house staff in taking the young person on a journey of developing independent living skills.
- Working with educational establishments to support the young person with their school journey.
- Complete any necessary reporting and follow up with incident reports if needed.
- Overseeing care team and case plan meetings with the Department of Communities and other services slash / stakeholders as needed.
- Overseeing any medical needs of the young people, attending appointments when necessary.
- Overseeing the general maintenance and upkeep of the properties.
- Continually contributing to maintaining the health safety and wellbeing of the young people and our staff that are caring for them.
- Ensuring staff are doing any current online safety training updates as needed to ensure both physical and online safety of everybody.
- Following up with any Service specific financial matters that may contribute directly to the care and wellbeing of our young people and the services we provide.
- Travelling between East Kimberly towns as required.
- Attend any recommended and/ or mandatory training as necessary.
- Attend meetings as necessary.
- I managed the five Services listed below simultaneously:
- Managing the Wyndham Service Outlet.
- Managing three Service Outlets in Kununurra.
- Managing the Halls Creek Service Outlet.
Administration assistant
Leighton Contractors Pty Ltd, Ord Irrigation Project/ Ord Stages 2 & 3
05.2011 - 12.2011
- General office duties
- Transport
- Data entry
- Archiving
- Flight manifests
- Staff roster
- Full time position
Women’s Refuge Worker
Jardamu Safe House
01.2007 - 01.2009
- Case management
- Counselling
- Cycle of violence education
- Liaising with Govt. & non-Govt.Agencies
- General office duties
- Running children’s activities
- Report writing
Recreation Officer
Shire of Wyndham East Kimberley
01.2005 - 01.2009
- Organising & running after school activities
- Organising & running activities for Youth
- Organising & running holiday programs
- Administration duties
- Carry out risk assessments
- Banking
- Promotion of centre
- Coordinating other service providers
- Community liaison
- Recording of statistics
- Report writing
- Grant applications
- Supervision of staff
- Overseeing of building maintenance
- Sourcing & purchasing equipment
- Part-time
School Based Attendance Officer
Wyndham District High School
07.2007 - 12.2008
- Develop & implement strategies to improve attendance
- Liaise with other schools in the area
- Mandatory reporting to the Department of Child Protection
- Keeping and analysing data
- Regular reporting to the principal and the Ed.Department
- Travel to remote Indigenous communities to work with schools/families on attendance issues
- Full time position
Supervisor Secondary and Isolated Distance Education Program
Wyndham District High School
07.2007 - 12.2008
- Supervising secondary students
- Overseeing academic program
- Monitoring academic progress
- Setting & checking homework
- Individual & group tutoring
- Working with teaching staff
- Liaising with parents
- Record keeping
- Report writing
- Setting up & resourcing the classroom
- Full time position
Careers Counsellor
Employment Directions Network/Wyndham Telecentre
01.2005 - 01.2007
- Providing career advice
- Providing information on educational/job options
- Working with the local high school
- Organising workshops
- Organising & running promotional stalls
- Linking clients in with training courses etc
Co-ordinator
01.2002 - 01.2005
- Writing grant applications
- Liaise with funding bodies
- Report to management committee
- Recruit and oversee staff
- Report to funding body
- Network with govt. & non-govt agencies
- Advocate for clients
- Set up & resource programs
- Oversee programs for women
Education
Bachelor of Arts - Australian Indigenous Studies
University of Adelaide
Adelaide, SASkills
- Clear and concise communication skills
- Collaboration with young people and professionals
- Effective organizational skills
- Effective communication skills
- Effective teamwork skills
- Proven ability to work in culturally diverse settings
- Computer literacy
- Work independently
- Demonstrated initiative
- Dependable attendance
- Strong observational skills
Certification
- June 2012 – 2025 August completed majority of training proved by Lifestyle Solutions (Possibility Group)
- November 2011 Roller Operator Top End Training, Darwin N.T.
- September 2010 Occupational Health & Safety Construction Induction Work safe –Govt. of W.A.
- October 2009 Certificate in Mandatory Reporting of Child Sexual Abuse Department of Child Protection, Wyndham W.A.
- July 2009 School Based Attendance Officer Training Department of Education & Training, Broome, W.A.
- 2008/09 Capacity Building Training Department of Education and Training, Kununurra, W.A.
- July 2008 Secondary Isolated Distance Education Classroom Management Training Department of Education & Training, Perth, W.A.
- 2008 Certificate III in Teacher’s Assistant TAFE Wyndham, WA
- March 2007 Myers Briggs Personal Management Training Myers Briggs Training Organisation, Kununurra, W.A.
- April 2006 Suicide Intervention Training Department of Community Development, Kununurra, W.A.
- April 2003 Training in Case Management Department of Community Development, Fitzroy Crossing, WA
Timeline
Therapeutic Support Manager
06.2012 - Current
Administration assistant
Leighton Contractors Pty Ltd, Ord Irrigation Project/ Ord Stages 2 & 3
05.2011 - 12.2011
School Based Attendance Officer
Wyndham District High School
07.2007 - 12.2008
Supervisor Secondary and Isolated Distance Education Program
Wyndham District High School
07.2007 - 12.2008
Women’s Refuge Worker
Jardamu Safe House
01.2007 - 01.2009
Recreation Officer
Shire of Wyndham East Kimberley
01.2005 - 01.2009
Careers Counsellor
Employment Directions Network/Wyndham Telecentre
01.2005 - 01.2007
Co-ordinator
01.2002 - 01.2005
Bachelor of Arts - Australian Indigenous Studies
University of Adelaide