Helen Robertson
Canberra,ACT
Summary
I have an extensive background in nursing and child development aswell as aged care and mental heath..
I have a current WWVPC and first aid.
National police check certified. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Mentor
Sureway Parent Pathways
Canberra, ACT
11.2024 - 07.2025
- Guided parents in developing effective parenting strategies and skills.
- Collaborated with community organizations to provide resources for families.
- Assisted parents in setting personal goals and action plans.
- Provided one-on-one mentoring sessions to address individual challenges.
- Engaged families in discussions regarding educational opportunities for children.
- Developed informative materials to support parenting education initiatives.
- Organized outreach events to promote program participation and awareness.
- Talked with individuals, sharing positive life experiences to encourage improved self-esteem and boost socialization.
- Provided resources related to mental health awareness including stress management strategies.
- Assisted with planning for programs providing personal, educational and social development.
- Provided advice to mentees on career paths, job opportunities and educational options.
- Maintained up-to-date records of mentor and mentee interactions in order to track progress over time.
Support Worker
Johnny H
Canberra, ACT
05.2019 - 11.2024
- Assisted clients with daily living needs to maintain self-esteem, and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression, and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues, and entertainment events according to a determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed a strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their well-being.
- Kept clients engaged in social networks and communities for personal health and growth.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
Foster Carer
Benardos
Canberra, ACT
05.2014 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly, and adapt to new situations.
Education
Diploma In Nursing - Nursing
Woden CIT
Woden 2010
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional Support
- Daily living assistance
- Confidentiality and Privacy
- Mobility Assistance
- Behavioral support
- Transportation Assistance
- Life Skills Development
- Documentation abilities
- Professional boundaries
- Cultural Sensitivity
- Clean Driving Record
- Case Documentation
- Knowledge of medical and psychiatric terminology
- Medication management
Certification
Trauma informed care
Timeline
Mentor
Sureway Parent Pathways
11.2024 - 07.2025
Support Worker
Johnny H
05.2019 - 11.2024
Foster Carer
Benardos
05.2014 - 02.2024
Diploma In Nursing - Nursing
Woden CIT