Helen Stephenson
Canberra,ACT
Summary
Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with experience in strategic planning who is committed to driving improvements through innovation and leadership. Broad experience in both team leadership and project delivery. Possess effective clinical skills, coupled with the capability to coordinate operational initiatives for maximum efficiency. Proven track record of driving process improvements, enhancing productivity, and implementing innovative solutions. Skilled in building strong relationships across all levels of an organization to achieve business goals.
Overview
13
13
years of professional experience
Work History
A/g Clinical Midwifery Manager
Canberra Health Services
Canberra, ACT
10.2023 - Current
- Delivered clinical and strategic leadership to ensure high-quality, family-centred care.
- Optimized program efficiency by managing staffing, resources, and budget effectively.
- Collaborated and led multi-disciplinary teams in quality improvement initiatives to promote improved patient outcomes.
- Conducted recruitment, training, and performance management to foster staff development.
- Developed policies aligning with organizational goals to improve operational effectiveness and patient safety.
Debrief Midwife / Antenatal Clinic Team Leader
Canberra Health Services
Canberra, ACT
04.2023 - 10.2023
- Oversaw daily operations of antenatal clinic, ensuring high-quality patient care.
- Provided clinical mentorship to enhance staff capabilities and performance.
- Conducted birth debrief counselling in response to consumer complaints and a history of health care trauma to improve service.
- Administered direct patient care, addressing individual needs promptly.
Casual Nurse / Casual Midwife
Calvary Hospital
Bruce, ACT
03.2018 - 10.2023
- Collaborated with healthcare team to create effective patient care plans.
- Educated patients and families on health management and treatment options.
- Served as designated registered nurse for non-pregnant surgical and medical admissions.
- Contributed to all inpatient and outpatient maternity areas, enhancing overall patient experience.
Clinical Midwife Level 2 Maternity Options Service
Canberra Health Services
Canberra, ACT
09.2019 - 04.2023
- Timely referral and assessment of pregnant women utilizing public maternity services in ACT.
Clinical Midwife Team Leader MGP
Townsville Health Services
Townsville, QLD
09.2012 - 01.2018
- Established an all-risk midwifery group practice, leading a small team while providing comprehensive clinical care.
- Delivered exceptional caseload management across ante-natal, intra-partum, and post-natal episodes.
- Conducted quality improvement initiatives to enhance service delivery and patient outcomes.
- Oversaw leave approvals to ensure adequate staffing, operational efficiency, and supported performance management processes.
Education
10CP POST GRADUATE SCREENING, DIAGNOSTICS, PHARMACOLOGY AND PRESCRIBING FOR MIDWIVES -
Griffith University
QLD12-2015
Bachelor of Arts - Midwifery 1st Class (Hons)
York University
York, UK07-2008
Diploma of Higher Education - Nursing (adult)
York University
York, UK07-2006
Skills
- Clinical leadership
- Policy development
- Change management
- Staff training
- Quality enhancement
- Budget oversight
- Patient care
- Communication skills
- Documentation and reporting
References
References available upon request.
Timeline
A/g Clinical Midwifery Manager
Canberra Health Services
10.2023 - Current
Debrief Midwife / Antenatal Clinic Team Leader
Canberra Health Services
04.2023 - 10.2023
Clinical Midwife Level 2 Maternity Options Service
Canberra Health Services
09.2019 - 04.2023
Casual Nurse / Casual Midwife
Calvary Hospital
03.2018 - 10.2023
Clinical Midwife Team Leader MGP
Townsville Health Services
09.2012 - 01.2018
10CP POST GRADUATE SCREENING, DIAGNOSTICS, PHARMACOLOGY AND PRESCRIBING FOR MIDWIVES -
Griffith University
Bachelor of Arts - Midwifery 1st Class (Hons)
York University
Diploma of Higher Education - Nursing (adult)
York University