Hi, I’m
Helen Sutherst
Summary
Dynamic and detail-oriented professional with a proven track record at Bunnings Retail, excelling in customer service and stock management. Recognized for strong problem-solving abilities and effective teamwork, consistently delivering high-quality results in fast-paced environments. Committed to maintaining organization and efficiency while adapting to new challenges.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
years of professional experience
Work History
Damien and Shane Collins
Top Range Clean Solutions
12.2023 - 07.2025
Job overview
- Bond Cleaning
- Builder Cleans
- Carpet Cleaning
- Office Cleaning (Elders Real Estate)
- Driveway and Patio Gerniing
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Michael Whale Store Manager
Bunnings Retail and Bunnings Trade
08.2004 - 01.2023
Job overview
- Customer Service
- Stock Control and ordering
- cleaning
- Trade Quotes
- Special orders
- Timber Yard
- Tool shop
- Nursery
- Paint Department
- Register Operater
- Service Desk
- Adult DIIY and Children DIY
- Homewares and Cleaning Department
- Dispatch of orders
- Prcessing incoming Stock
- Transport Time Sheets
-
Education
Yeronga TafeBrisbane, QLD
No Degree from Certificate 2 Hospitality
03-2000
University Overview
Ceritficate 11 Hospitality
Indooroorpilly State High SchoolBrisbane, QLD
High School Diploma
12-1989
University Overview
Year 10
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Organizational skills
- Calm under pressure
- Organization and time management
- Problem resolution
- Decision-making
Timeline
Top Range Clean Solutions
Damien and Shane Collins
12.2023 - 07.2025
Bunnings Retail and Bunnings Trade
Michael Whale Store Manager
08.2004 - 01.2023
Yeronga Tafe
No Degree from Certificate 2 Hospitality
Indooroorpilly State High School
High School Diploma
Similar Profiles
Alex ArredondoAlex Arredondo
Assistant Varsity Basketball Coach at Damien High SchoolAssistant Varsity Basketball Coach at Damien High School
Damien SamsonDamien Samson
Samsnjustlikenew LLC. at Damien SamsonSamsnjustlikenew LLC. at Damien Samson
Maddox ParkMaddox Park
Club President at Damien Literary CollectiveClub President at Damien Literary Collective
Matthew PagelMatthew Pagel
<ul><li>Worked across multiple levels of a complex content ingestion system over a 10-year span</li><li>Improved system performance by streamlining data retrieval and backend operations</li><li>Standardized data ingestion protocols, enhancing accuracy across geographic and topical datasets</li><li>Implemented client-facing dashboard features previously underutilized, making them standard practice</li><li>Integrated third-party tools to overcome content access restrictions and expand curation capabilities</li><li>Applied deep understanding of Google search logic to maximize content quality and relevance</li><li>Analyzed and explained system behavior to internal stakeholders and clients to improve transparency</li><li>Developed training protocols for content moderation and system maintenance, enabling week-long onboarding cycles</li><li>Managed a team of 12 moderators over four years, optimizing workflows to support high-volume data pulls</li><li>Coordinated with operations and account teams to assess client requests, troubleshoot issues, and develop solutions</li><li>Conducted honest, strategic discussions with clients and leadership to align requests with system limitations and business goals</li><li>Maintained detailed process documentation to support organizational memory, training, and accountability</li><li>Completed college-level coursework in survey and process writing; applied principles to workplace efficiencies</li><li>Self-taught in multiple platforms including sound and video editing software, media production software</li><li>Proficient in Microsoft Office Suite, Google Workspace, and a range of productivity and curation tools</li></ul> at Futuri Media<ul><li>Worked across multiple levels of a complex content ingestion system over a 10-year span</li><li>Improved system performance by streamlining data retrieval and backend operations</li><li>Standardized data ingestion protocols, enhancing accuracy across geographic and topical datasets</li><li>Implemented client-facing dashboard features previously underutilized, making them standard practice</li><li>Integrated third-party tools to overcome content access restrictions and expand curation capabilities</li><li>Applied deep understanding of Google search logic to maximize content quality and relevance</li><li>Analyzed and explained system behavior to internal stakeholders and clients to improve transparency</li><li>Developed training protocols for content moderation and system maintenance, enabling week-long onboarding cycles</li><li>Managed a team of 12 moderators over four years, optimizing workflows to support high-volume data pulls</li><li>Coordinated with operations and account teams to assess client requests, troubleshoot issues, and develop solutions</li><li>Conducted honest, strategic discussions with clients and leadership to align requests with system limitations and business goals</li><li>Maintained detailed process documentation to support organizational memory, training, and accountability</li><li>Completed college-level coursework in survey and process writing; applied principles to workplace efficiencies</li><li>Self-taught in multiple platforms including sound and video editing software, media production software</li><li>Proficient in Microsoft Office Suite, Google Workspace, and a range of productivity and curation tools</li></ul> at Futuri Media
Devine DunbarDevine Dunbar
<ul><li>Educate clients on wealth-building solutions through Whole Life and IUL policies</li><li>Provide tailored insurance and retirement planning for individuals, families, and public employees</li><li>Ranked top-selling agent with over $79,000 in life insurance sales</li><li>Guide clients on tax-free income strategies, living benefits, and generational wealth transfer</li><li>Stay current on compliance, underwriting guidelines, and financial product updates</li><li>Family First Life - Dallas, Texas</li></ul> at Appreciation Financial<ul><li>Educate clients on wealth-building solutions through Whole Life and IUL policies</li><li>Provide tailored insurance and retirement planning for individuals, families, and public employees</li><li>Ranked top-selling agent with over $79,000 in life insurance sales</li><li>Guide clients on tax-free income strategies, living benefits, and generational wealth transfer</li><li>Stay current on compliance, underwriting guidelines, and financial product updates</li><li>Family First Life - Dallas, Texas</li></ul> at Appreciation Financial