Helen Tagicakibau
29 Trajectory Drive,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Quality Assurance Team Leader
Select Harvests
05.2019 - 04.2023
- Improved product quality by implementing stringent testing protocols and performance metrics in the QA team.
- Enhanced customer satisfaction by consistently delivering high-quality products through rigorous QA processes.
- Mentored junior QA analysts, improving their technical skills and overall productivity within the team.
- Conducted root cause analysis of recurring bugs, resulting in long-term solutions that minimized future occurrences.
- Strengthened communication between QA and development teams through regular meetings and feedback sessions, fostering a collaborative work environment.
- Ensured timely completion of projects by closely monitoring progress against established milestones and adjusting workflows as needed.
- Contributed to successful product launches by validating functionality across multiple platforms under tight deadlines.
- Conducted post-release audits to assess overall product quality and identify areas of improvement for future releases.
- Updated training database to help resolve common issues.
- Documented nonconforming material and reported to appropriate team leaders for review and assessment.
- Supported quality control assessments on manufacturing floor.
Quality Assurance
Select Harvests
03.2016 - 05.2019
- Assisted with developing and implementing quality assurance improvements based on call evaluation results.
- Monitored product for quality assurance, raising any issues with managers.
Education
Leadership Training
Sunitafe
Mildura, VICSkills
- Quality Assurance Expertise
- Strong Analytical Skills
- Training and Mentoring
- Team Leadership Abilities
- Time Management Abilities
- Adaptability and Flexibility
- Continuous Quality Improvement
- Quality Control Checks
- Team Collaboration
- Good Communication and Computer Skills
- Ability to work under pressure and maintaining a positive attitude
- Food Safety
- Teamwork and Positive Attitude
- Collaborative Team Player
- Strong Problem Solver
Timeline
Quality Assurance Team Leader
Select Harvests
05.2019 - 04.2023
Quality Assurance
Select Harvests
03.2016 - 05.2019
Leadership Training
Sunitafe
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