Helena Cook-Bevilacqua
Restaurant Manager
Melbourne,VIC
Summary
Proven leader at McDonalds, adept in team management and analytical thinking, consistently exceeded KPI targets and secured top 10% Department performance recognition. Excelled in optimizing operations and fostering strong customer relations, demonstrating adaptability and commitment. Achieved significant cost savings and maintained highest standards of food safety and employee training.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Manager
McDonalds
Wallan, VIC
04.2024 - Current
- Ensured compliance with all food safety regulations and sanitation standards.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Analyzed financial statements to identify areas of improvement or cost savings opportunities.
- Consistently surpassed KPI and sales targets in high volume store.
Assistant Restaurant Manager
McDonalds
Wallan, VIC
01.2022 - 03.2024
- Implemented systems to track labor costs, product waste, and customer satisfaction ratings.
- Delegated work to staff, setting priorities and goals.
- Assisted in recruiting, training, and scheduling staff members.
- Ensured compliance with health and safety regulations.
- Maintained highest KPI performance ranking first among 14 managers while running shifts.
Shift Manager
McDonalds
Whittlesea, VIC
12.2018 - 01.2022
- Managed daily cash intake by counting out registers and tabulating profits.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Maintained cleanliness and organization of work area.
- Ensured compliance with health and safety regulations.
Education
Bachelor of Biomedicine -
La Trobe University
Melbourne, VIC12-2021
VCE -
Assumption College
Kilmore12-2018
Skills
- Team management
- Organization and prioritization
- Supervisory skills
- Analytical and critical thinking
- Strong communication
- Adaptability and dependability
- Outstanding customer service
- Committed Team Member
Accomplishments
- Prestigious Bronze Hat award for excelling in shift management.
- Outstanding Future Leaders Award top 10% performing Department Managers across the Victoria/Tasmania region.
- As Restaurant Manager store consistently breaking sale records while achieving high KPI results.
Certification
- First Aid Certificate
- Fire Training Certificate
- Food Safety Supervision Certificate
Timeline
Restaurant Manager
McDonalds
04.2024 - Current
Assistant Restaurant Manager
McDonalds
01.2022 - 03.2024
Shift Manager
McDonalds
12.2018 - 01.2022
Bachelor of Biomedicine -
La Trobe University
VCE -
Assumption College
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