Somaya Ahmadi

Sales Assistant

Oz Fresh Fruit And Vegetable

06.2023 - Current

Increased sales by building strong customer relationships and providing excellent service.
Boosted store revenue through upselling and cross-selling techniques.
Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Collaborated with team members to achieve a cohesive and efficient store environment.
Executed visual merchandising strategies to attract customers and drive sales.
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Processed transactions accurately while maintaining a high level of customer service.
Helped customers locate products and checked store system for merchandise at other sites.
Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Established rapport with customers using active listening and interpersonal skills.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Wrapped, boxed and weighed bakery department products.
Monitored customers for signs of security concerns and escalated issues to management.
Used in-store system to locate inventory and place special orders for customers.