Somaya Ahmadi
Cranbourne North,VIC
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
1
1
year of professional experience
Work History
Sales Assistant
Oz Fresh Fruit And Vegetable
06.2023 - Current
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Executed visual merchandising strategies to attract customers and drive sales.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Wrapped, boxed and weighed bakery department products.
- Monitored customers for signs of security concerns and escalated issues to management.
- Used in-store system to locate inventory and place special orders for customers.
Education
Certificate II - Englsih
Chisholm Institute
Berwick, VIC07.2024
High School Diploma -
Ummul Baneen School
Kabul Afghanistan12.2016
Skills
- Complex Problem-Solving
- Processing Payments
- Visual Merchandising
- Display Building
- Stock Management
- Product Merchandising
- Cash Register Operation
- Customer Needs Assessment
- Opening and Closing Procedures
- Cash Handling
- Customer service
- Conflict resolution
- Organizational skills
- Time management
- Adaptability
- Multitasking
- Problem-solving
- Decision-making
- Active listening
- Customer Assistance
- Store Organization
- Honest and Dependable
- Flexible Hours
- Ability to Lift 40 Pounds
- Store Opening and Closing
- Security Practices
- Item Ticketing and Pricing
- Register Opening and Closing
- Friendly and Helpful
- Team Leadership
- Safety and Cleanliness Standards
Affiliations
- sewing
- cooking
Languages
English
Professional Working
dari
Native or Bilingual
farsi
Native or Bilingual
Timeline
Sales Assistant
Oz Fresh Fruit And Vegetable
06.2023 - Current
Certificate II - Englsih
Chisholm Institute
High School Diploma -
Ummul Baneen School
Similar Profiles
Ben BucknellBen Bucknell
Logistics Manager at BnB Fresh Wholesale Fruit and Vegetable SuppliersLogistics Manager at BnB Fresh Wholesale Fruit and Vegetable Suppliers
Saurabh NarawadeSaurabh Narawade
HR Generalist & Industrial Relations at Mother Dairy Fruit & Vegetable Pvt LtdHR Generalist & Industrial Relations at Mother Dairy Fruit & Vegetable Pvt Ltd
Nazi Gul SardriNazi Gul Sardri
Customer Service Cashier at Fruit and Vegetable CommisCustomer Service Cashier at Fruit and Vegetable Commis