Summary
Overview
Work History
Education
Skills
Timeline
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Helena Patrick

Food And Beverage Attendant
Melbourne,VIC

Summary

Friendly and reliable hospitality professional with 6 years' experience in bars, cafés, and premium corporate suites. For over two years I've worked as a food and beverage attendant in corporate suites, developing strong skills in service, bar operations, and guest engagement.


I am eager to move into a bartending role where I can develop my wine knowledge, cocktail-making skills and use my communication strengths to create memorable experiences at the bar. I pride myself on making every guest feel welcome and looked after — ensuring they always leave with a smile.


Thriving in fast-paced, high-pressure settings, I work well with teams, support new staff, and bring energy, kindness, and professionalism to every shift.

Overview

5
5
years of professional experience

Work History

Food and Beverage Attendant

Delaware North
Melbourne, Victoria
06.2023 - Current
  • Lead service in the Jameson corporate suite for 20–50 VIP guests, delivering premium, personalised hospitality and building strong client rapport.
  • Oversee floor, bar, and catering operations simultaneously, including stock control, ordering, and event stocktakes.
  • Delegate tasks and train new stewards, keeping service seamless and professional in high-pressure environments.

Food and Beverage Attendant

Crown
Melbourne, Victoria
09.2024 - 11.2024
  • Served VIP guests across corporate suites and the Furphy Deck during the Spring Racing Carnival, one of Australia's busiest hospitality events.
  • Delivered premium customer service while maintaining strict RSA and safety standards.
  • Worked closely with team members to keep bar and floor service seamless under high-pressure conditions.

Cafe All-Rounder

The Elixir
Melbourne, Victoria
01.2021 - 06.2022
  • Worked closely with the owner to keep the café running smoothly during high-volume shifts.
  • Built a strong rapport with regulars, fostering a welcoming, community-focused atmosphere.
  • Managed floor service, POS orders, and barista support, resolving customer issues, and always leaving guests smiling.

Education

Bachelor of Arts - Psychology (completed)

The University of Melbourne
Parkville, VIC
11.2026

High School Diploma -

The Academy of Mary Immaculate
Fitzroy, VIC
11.2021

Skills

  • Customer service & guest rapport

  • Adaptable and quick learner

  • Fast-paced bar & floor service

  • Calm and efficient under pressure

  • RSA & Food Handler’s License

  • Wine knowledge (University of Melbourne elective)

  • Teamwork & leadership (training new staff, delegating tasks)

  • Customer service & guest rapport

Timeline

Food and Beverage Attendant

Crown
09.2024 - 11.2024

Food and Beverage Attendant

Delaware North
06.2023 - Current

Cafe All-Rounder

The Elixir
01.2021 - 06.2022

Bachelor of Arts - Psychology (completed)

The University of Melbourne

High School Diploma -

The Academy of Mary Immaculate
Helena PatrickFood And Beverage Attendant