Sharjah Rebadulla
Kippa-Ring,Australia
Summary
Adaptable and service-oriented professional seeking a Cabin Crew position. With a background in healthcare, hospitality, and customer-centric roles, I bring excellent communication, problem-solving, and interpersonal skills. Trained in safety protocols, I am equipped to ensure passenger well-being and deliver a superior in-flight experience. Adept at teamwork, I have successfully navigated diverse environments and am committed to upholding industry standards. Ready to contribute my diverse skill set and passion for customer service to elevate your airline's service standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant in Nursing
Lodges in George
06.2022 - Current
- Provided basic nursing skills focusing on ADLs (Activities of Daily Living) such as bathing, grooming, toileting, transferring, feeding, and assisting elderly people with mobility
- Worked in a team across different aged care facilities
- Built knowledge of different healthcare policies.
Bartender attendant
Queensland Cruising Yacht Club
03.2021 - 06.2021
- Delivered a high level of service to members and guests within the Club
- Demonstrated a clear understanding of RSA/RSG requirements
- Took pride in the cleanliness and presentation of the Club
- Provided thorough understanding and knowledge of all Food and Beverage related services and products and presented ability to recommend Food & Beverage combinations
- Presented professional attitude with impeccable dress and grooming standards.
Crew Member
Carl's Jr. Rothwell
10.2019 - 04.2021
- Received management training
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
- Put customer service first and exceeded customer requirements
- Excelled in a team environment
- Performed opening and closing procedures established for the outlet I am rostered in
- Demonstrated attention to detail and safety awareness
- Presented good availability and willingness to work weekends and overnights when required
- Prepared variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
Waitress
Crave Something Moore-ish Cafe
10.2017 - 11.2018
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Prepared hot and cold beverages to highest standard while providing guests with excellent customer service
- Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary
- Kept server areas clean and stocked during service hours to increase efficiency while working tables.
Shop Assistant
Family Business
10.2016 - 06.2017
- Maintained high levels of accuracy and efficiency while completing daily cleaning and sales tasks
- Remained calm and composed in tense situations involving angry or upset customers
- Created inviting environment for customers by maintaining store organization and cleanliness
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Actively engaged customers to provide general assistance and information on store merchandise.
Education
Certificate III in Individual Support -
Hillcourt Vocational Training Centre
Redcliffe, QLD11.2022
Year 12 certification -
Mueller College
Rothwell, Queensland11.2019
Skills
- Hospitality service expertise
- Effective communication
- Problem resolution
- Product promotion
- POS systems
- Stocking and replenishing
- Team collaboration
- Basic Housekeeping
- Patient Care
- Emergency response
- Safety Compliance
- Documentation
- Healthcare coordination
- Multitasking and Organization
Certification
- Certificate III in Hospitality
- Certificate III in Events
- Responsible Service of Alcohol (RSA) Certificate
References
- Jasper Macklan, Carl's Jr - Manager, 0406005920
- Amanda - Jane Marks, Crave Something Moore-ish Cafe - Business Owner, 0428730312
- Andre Chambers, Crave Something Moore-ish Cafe - head Chef, 0738834895
- Shelley Ryan, Worklinks - Youth Development Officer, 0730732172
Languages
- Advanced English
- Fluent in Tagalog
- Native Waray Speaker
Timeline
Assistant in Nursing
Lodges in George
06.2022 - Current
Bartender attendant
Queensland Cruising Yacht Club
03.2021 - 06.2021
Crew Member
Carl's Jr. Rothwell
10.2019 - 04.2021
Waitress
Crave Something Moore-ish Cafe
10.2017 - 11.2018
Shop Assistant
Family Business
10.2016 - 06.2017
Certificate III in Individual Support -
Hillcourt Vocational Training Centre
Year 12 certification -
Mueller College
- Certificate III in Hospitality
- Certificate III in Events
- Responsible Service of Alcohol (RSA) Certificate
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