Helena Stewart
Whitsundays,QLD
Summary
I have had many job experiences in all different aspects throughout the years, which has allowed me to gain a variety of unique yet important skills & services. I am an adaptable team player/leader, with a upbeat nature & high enthusiasm. I am a very determined person & always eager & ready to learn new abilities. I also enjoy a challenge & I am a big team player. I currently work in the dental field which has allowed me to flourish under highly stressful situations while managing patients & keeping a professional environment. I take a large amount of pride in my work ethics as well as my commitment to delivering high-quality results and exceeding expectations in all tasks and projects I undertake.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dental Assistant
Whitsunday Family Dental
Cannonvale, QLD
12.2021 - Current
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Educated patients on treatment procedures and post-procedure home care.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Selected and prepared tools used for procedures by sanitizing and arranging.
Grocery Store Worker
Perries IGA
Proserpine, QLD
11.2018 - 12.2021
- Performed cashier duties such as accepting payment from customers, counting money in the register drawer, and providing change when necessary.
- Assisted in unloading delivery trucks and stocking backroom areas with product inventory.
- Operated a forklift to move pallets of product around the warehouse or into storage areas.
- Worked closely with other team members during peak hours to provide excellent customer service.
- Greeted customers and offered immediate assistance.
Cafe Barista
Chi Chiz Cafe
Proserpine, QLD
12.2015 - 11.2018
- Excelled at multi-tasking while managing a high volume of orders during peak hours.
- Adapted quickly to changing environments while working under pressure
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Delivered high-quality customer service to promote the company's culture,values and mission
Retail Sales Associate
Whitsunday Computers & Stationary
Proserpine, QLD
01.2015 - 12.2015
- Stocked shelves with merchandise according to company standards.
- Completed transactions in an efficient manner while providing excellent customer service.
- Conducted regular inventory counts throughout the year to maintain accurate records.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
Education
Certification III - Dental Assisting
Tafe
QLD01-2024
Certification I - First Aid
Tafe
Whitsundays01-2024
Certification - Open Divers
PADI
Whitsundays11-2020
Certification II - Outdoor Recreational Studies
Tafe
QLD10-2020
Certification I - Business
Australian Qualifications FrameWork
Whitsundays11-2019
Skills
- Patient Services
- Patient Relations
- Clinical Support
- Inventory Management
- Equipment Sterilization
- Team Collaboration
- First Aid Training
- Cash Handling
- Positive and professional
Affiliations
- Travelling
- Karate/Badminton/Tennis/Shooting
- Piano/Violin
Languages
English
Native/ Bilingual
Accomplishments
- Certificate of Community Service 2021
- Long Tan Youth Leadership Award (ADF) 2021
- St Vincent De Paul Scholarship 2021
- School House Captain & Senior Student Council Treasurer
Certification
- Cadet Under Officer (CUO) - Australian Air Force Cadets (AAFC)
- 1st in multiple Piano Eisteddfods
- 3rd in Australia as Queensland Representative (National Rifle Competition) 2019
References
References available upon request.
Timeline
Dental Assistant
Whitsunday Family Dental
12.2021 - Current
Grocery Store Worker
Perries IGA
11.2018 - 12.2021
Cafe Barista
Chi Chiz Cafe
12.2015 - 11.2018
Retail Sales Associate
Whitsunday Computers & Stationary
01.2015 - 12.2015
Certification III - Dental Assisting
Tafe
Certification I - First Aid
Tafe
Certification - Open Divers
PADI
Certification II - Outdoor Recreational Studies
Tafe
Certification I - Business
Australian Qualifications FrameWork
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