Helena Tran
Truganina
Summary
Hardworking and passionate job seeker with strong organizational skills. Excelled in food and beverage service, boosting brand visibility and passenger satisfaction. Known for excellent customer relations and welcoming attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Flight Attendant
Bamboo Airways
08.2019 - 03.2024
- Used excellent customer service skills in addressing passengers' needs, answering their questions, and providing solutions to issues arising during flights
- Facilitated efficient meal services by accurately taking orders, serving food quickly, and managing dietary restrictions or special requests to enhance passenger satisfaction
- Promoted airline reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Supported and collaborated with crew members through effective communication skills to deliver a seamless travel experience for passengers.
- Worked in Business Class for more than 3 years
Marketing Assistant
BioSK
10.2018 - 03.2019
- Created engaging content for Facebook and Instagram.
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
- Maximized event attendance with thorough planning, promotion, and logistics support for conferences, webinars, or workshops.
Education
Bachelor of International Business -
University of Finance And Marketing
Vietnam2018
Skills
- Customer Service
- Strong Work Ethic
- Reliability and punctuality
- Food and Beverage Service
- Professional Appearance
- Team Collaboration
- Business class service
- First-aid
Timeline
Flight Attendant
Bamboo Airways
08.2019 - 03.2024
Marketing Assistant
BioSK
10.2018 - 03.2019
Bachelor of International Business -
University of Finance And Marketing
Similar Profiles
TRAN Thi Lan PHUONGTRAN Thi Lan PHUONG
Deputy Director at Bamboo AirwaysDeputy Director at Bamboo Airways
Minh NguyenMinh Nguyen
Flight Attendant at Bamboo AirwaysFlight Attendant at Bamboo Airways
Chanbormey SeoungChanbormey Seoung
Cabin Crew Member at Bamboo AirwaysCabin Crew Member at Bamboo Airways