Helene Hartanto
Summary
Highly motivated and passionate about delivering exceptional customer service. Renowned for a strong work ethic and a collaborative, team-player attitude. Experienced in the hospitality and retail industries, with a proven track record in enhancing customer satisfaction and optimising team operations. Committed to providing outstanding service quality and fostering effective team collaboration.
Overview
2
2
years of professional experience
Work History
Kmart
Team Member
Perth, WA
09.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organised merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Regents Garden Four Season
Work Placement
Perth, WA
05.2024 - 05.2024
- Collaborated with maintenance staff to address facility issues quickly, minimizing disruption to residents'' daily routines.
- Assisted in organising and gathering residents for recreational activities.
- contributed to the planning of inclusive activities accessible for all residents
Taco Bell
Crew Member
Perth, WA
06.2022 - 11.2023
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
Education
Bachelor of Science - Certificate III in Allied Health Assistance
Australian Medical Association
Nedlands, WA12.2024
High School Diploma -
Carey Baptist College Forrestdale
Forrestdale, WA09.2024
Bachelor of Science - Certificate II in Community And Wellbeing
Australian Medical Association
Nedlands, WA12.2023
Certificate III - Retail
Taco Bell
Canning Vale, WA03.2023
Skills
- Teamwork and Collaboration
- Customer Service
- Attention to Detail
- Flexible and Adaptable
References
Tash Kmart manager
phone number: 0411725910
Email: Natasha.fogliani@gmail.com
Lauren/Taco Bell Manager
Email: 3903@collinsfoods.com
Timeline
Regents Garden Four Season
Work Placement
05.2024 - 05.2024
Kmart
Team Member
09.2022 - Current
Taco Bell
Crew Member
06.2022 - 11.2023
Bachelor of Science - Certificate III in Allied Health Assistance
Australian Medical Association
High School Diploma -
Carey Baptist College Forrestdale
Bachelor of Science - Certificate II in Community And Wellbeing
Australian Medical Association
Certificate III - Retail
Taco Bell