Hi, I’m
Heling Sun
Summary
Results-driven marketing professional with over a year of experience in social media management and marketing operations. Adept at orchestrating successful digital marketing campaigns, driving over a hundred leads and enhancing brand visibility. Proven track record in reducing supply chain costs and improving customer communication, resulting in a significant 30% decrease in operational expenses. Skilled in customer service, digital marketing, and leveraging social media for customer engagement. Committed to contributing expertise to high-performing teams and impact projects. A Master's degree in progress further enhances strategic and analytical capabilities. Eager to bring dynamic marketing and administrative skills to a new opportunity.
Overview
2
years of professional experience
Work History
Pikmo
Marketing & Operations
07.2024 - 10.2024
Job overview
- Oversaw daily operations: Including orchestrating marketing campaigns, configuring discount initiatives, and assessing and enhancing marketing effectiveness. Reduced campaign launch times, automating key components of the marketing operations process.
- Directed a team of marketing specialists: Ensure the successful execution of marketing strategies. Developed and managed a budget for marketing campaigns, ensuring all projects stayed within budget and delivered maximum ROI.
- Establish and expand a network of social media platforms: Achieving growth of over a thousand followers within three months.
JACS Solutions
Marketing Operations
12.2023 - 02.2024
Job overview
- Supply Chain Communication: Facilitated effective communication among various supply chain stakeholders, ensuring smooth coordination and timely resolution of any issues
- Administrative Duties: Managed daily administrative tasks, including scheduling, documentation, and office management, to support overall business operations
- Supplier and Client Development: Identified and developed relationships with new suppliers and clients, expanding the company's network and enhancing business opportunities
- Managed vendor relationships, negotiating contracts for maximum cost savings without sacrificing quality or service levels.
- Ensured data accuracy and consistency across platforms by conducting regular audits and implementing corrective actions.
S&W Consulting Group
Marketing
06.2022 - 06.2023
Job overview
- Social Media Management: Operated and managed the company's social media accounts, creating engaging content and fostering interactions to enhance brand visibility and customer engagement. Drove 60% audience growth through targeted social media marketing initiatives.
- Event Organization: Planned and executed online and offline events to promote the company's services, ensuring successful outreach and engagement with prospective clients and partners
- Lead Generation: Developed strategies to identify and attract potential clients, generating a steady stream of leads to support the company's growth and client base expansion
- Partnership Development: Communicated and collaborated with educational institutions and commercial partners, building and maintaining strong relationships to support and enhance the company's service offerings
Education
The University of Sydney
Bachelor from Design Computing
06.2023
Monash University
Master from Communication & Media Studies
10.2024
Skills
- Digital Marketing
- Customer Engagement
- Customer Service
- Microsoft Office
- Communication Skills
- Social Media
- Graphic Design
- Email Marketing
Languages
English
Chinese
Timeline
Marketing & Operations
Pikmo
07.2024 - 10.2024
Marketing Operations
JACS Solutions
12.2023 - 02.2024
Marketing
S&W Consulting Group
06.2022 - 06.2023
Monash University
Master from Communication & Media Studies
The University of Sydney
Bachelor from Design Computing
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