Summary
Overview
Work History
Education
Skills
Timeline
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Hellen Chileshe Chisenga

Wandi,WA

Summary

Dynamic and results-oriented professional with extensive experience in revenue management and customer service at Zambia Revenue Authority. Skilled in invoice processing, payment collection, and auditing procedures. Demonstrated ability to enhance efficiency and increase revenue through strategic improvements to billing and invoicing processes. Excelled in collaborating with teams to resolve disputes and ensure accurate financial records.

Overview

4
4
years of professional experience

Work History

Revenue Clerk

Zambia Revenue Authority
01.2019 - 06.2023
  • Collaborated effectively with cross-functional teams to resolve customer disputes and ensure proper revenue recognition.
  • Protected company interests by consistently adhering to established rules, regulations, and guidelines governing revenue processes.
  • Enhanced overall efficiency by streamlining billing procedures and implementing improvements to the invoicing process.
  • Increased revenue by efficiently processing payments and maintaining accurate financial records.

Cashier Manager

Floriana Lodge Trust
01.2008 - 08.2011

Education

Certificate #3

Bestwest Care Placement
Perth, WA
01-2025

High School Diploma -

ZIBSIP
Zambia
11-2022

Computers

Kabushi Entrepreneurs Training Institute
Zambia
12-2004

Skills

  • Invoice processing
  • Payment collection

Timeline

Revenue Clerk

Zambia Revenue Authority
01.2019 - 06.2023

Cashier Manager

Floriana Lodge Trust
01.2008 - 08.2011

Certificate #3

Bestwest Care Placement

High School Diploma -

ZIBSIP

Computers

Kabushi Entrepreneurs Training Institute

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Hellen Chileshe Chisenga