Hema Chikkaswamy
Parramatta,NSW
Summary
Master of Business Analytics student at Macquarie University with a strong foundation in Accounting and Finance. Experienced Business Development Associate with proven skills in SQL, Python, Tableau, and data analysis. Adept at leveraging analytical insights to drive strategic decisions, optimise lead management, and enhance client engagement. Combines technical expertise with business acumen to deliver data-driven solutions that achieve measurable business growth.
Overview
1
1
year of professional experience
Work History
Business Development Associate
Dr. Rajkumar Academy
05.2023 - 11.2023
- Maintained accurate records of all prospecting activities using CRM software tools for effective lead tracking and follow-up efforts.
- Assisted in developing marketing materials that showcased our products and services effectively, attracting new clientele.
- Contributed to annual sales targets by consistently meeting or exceeding individual performance goals across various territories.
- Conducted market research and analysis to identify emerging trends and competitor activities, informing strategic business decisions.
Inside Sales Specialist
Skill-lync
01.2023 - 05.2023
- Accomplished inside sales specialist with a proven track record of exceeding revenue targets by cultivating strong client relationship and delivering tailored solution
- Increased sales revenue by efficiently managing a high volume of inbound leads and promptly responding to customer inquiries.
- Facilitated smooth transactions by working closely with finance department to ensure accurate invoicing and timely payments from clients.
- Developed strong client relationships through effective communication, understanding their needs, and providing tailored sales solutions.
Education
Masters in Business Analytics
Macquarie University
Sydney, NSW11-2025
Specialised in Accounting And Finance
MS Ramaiah College of Arts, Science And Commerce
Bengaluru, India12-2022
Skills
- SQL
- Tableau
- Python
- Pandas library
- Microsoft Excel
- R-visualisation
- Power BI
Projects
Data Science & Analytics Projects
- Car Sales Price Prediction: Developed ML models (Decision Tree, MLP Regressor, Linear Regression) with feature scaling, encoding, and tuning, boosting R² by 20% for accurate used car pricing.
- Koala Conservation Data Analysis: Cleaned and standardized wildlife datasets; applied t-tests, ANOVA, and regression to identify key predictors for conservation planning.
- Spotify Streaming Trends Visualization: Built R-based charts linking song features (danceability, energy, key) to streams, enabling predictive marketing insights.
- Business Decision-Making Analytics: Applied predictive, real-time, and visual analytics to improve forecasting, operations, and resource allocation.
Cybersecurity & AI Innovation Projects
- Medibank Cybersecurity Breach Roadmap: Created NIST CSF v1.1–based plan with Zero Trust, MFA, and AI/ML threat detection to mitigate healthcare data breach risks.
- Target AI Connect Proposal: Designed NLP and ML chatbot to cut service costs by 30%, improve satisfaction, and comply with Australian Privacy Principles.
Soft Skills
- Problem-Solving & Critical Thinking
- Analytical & Data Interpretation Skills
- Ethical Decision-Making
- Communication & Presentation Skills
- Team Collaboration & Cross-Functional Coordination
- Time Management & Prioritization
- Adaptability & Learning Agility
- Attention to Detail
- Creative Problem-Solving
Timeline
Business Development Associate
Dr. Rajkumar Academy
05.2023 - 11.2023
Inside Sales Specialist
Skill-lync
01.2023 - 05.2023
Masters in Business Analytics
Macquarie University
Specialised in Accounting And Finance
MS Ramaiah College of Arts, Science And Commerce
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