Hema Priya Nagarajan
Westmead,Australia
Overview
7
7
years of professional experience
Work History
Team member
Udaya Super Mart
05.2024 - 03.2025
- Assisted customers with inquiries, orders, and product recommendations to ensure satisfaction
- Managed stock, organized shelves, and monitored product availability to maintain a well-stocked store
- Adhered to store policies and procedures, ensuring compliance with company standards
- Addressed and resolved customer complaints efficiently, providing prompt solutions
- Informed customers about ongoing promotions, discounts, and membership benefits to enhance their shopping experience
- Maintained cleanliness and organization of customer service areas, counters, and aisles for a welcoming environment
Customer Service Agent
Reliance Supermarket
01.2018 - 03.2020
- Assisted customers with inquiries and complaints
- Managed phone bookings and provided customer support for orders and inquiries
- Maintained complaint records & Handled cashier and inventory duties
- Addressed customer concerns regarding product quality, pricing, and availability
- Assisted in stock replenishment and ensured shelves were fully stocked
Timeline
Team member
Udaya Super Mart
05.2024 - 03.2025
Customer Service Agent
Reliance Supermarket
01.2018 - 03.2020