Overview
Work History
Timeline
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Hema Priya Nagarajan

Westmead,Australia

Overview

7
7
years of professional experience

Work History

Team member

Udaya Super Mart
05.2024 - 03.2025
  • Assisted customers with inquiries, orders, and product recommendations to ensure satisfaction
  • Managed stock, organized shelves, and monitored product availability to maintain a well-stocked store
  • Adhered to store policies and procedures, ensuring compliance with company standards
  • Addressed and resolved customer complaints efficiently, providing prompt solutions
  • Informed customers about ongoing promotions, discounts, and membership benefits to enhance their shopping experience
  • Maintained cleanliness and organization of customer service areas, counters, and aisles for a welcoming environment

Customer Service Agent

Reliance Supermarket
01.2018 - 03.2020
  • Assisted customers with inquiries and complaints
  • Managed phone bookings and provided customer support for orders and inquiries
  • Maintained complaint records & Handled cashier and inventory duties
  • Addressed customer concerns regarding product quality, pricing, and availability
  • Assisted in stock replenishment and ensured shelves were fully stocked

Timeline

Team member

Udaya Super Mart
05.2024 - 03.2025

Customer Service Agent

Reliance Supermarket
01.2018 - 03.2020

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Hema Priya Nagarajan