Hemakshi Sirohi
Chermside ,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Property Manager
Artier Property Group
01.2024 - 12.2024
- Established and maintained relationships with key customers to identify new business opportunities.
- Created reports summarizing monthly performance results against established goals.
- Negotiated favourable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Kept properties in compliance with local, state, and federal regulations.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Customer Service Staff Member
Espresso cafe
03.2020 - 10.2023
- Greeted customers, answered inquiries and resolved customer complaints in a timely manner.
- Maintained an organized work environment, including stocking shelves and organizing displays.
- Ensured accuracy of orders by double-checking all items before ringing up purchases.
- Handled cash transactions accurately by following established procedures.
Education
MBA - Business
Torrens University
07-2023
Bachelor of Arts - Public Administration
MCM DAV College
07-2019
Skills
- Customer Needs Assessment
- Delegation Skills
- Customer service
- Client Relationship Building
- Display Restocking
- Rent collection
- Tenant relations
- Leasing and sales
- Marketing and advertising
Timeline
Property Manager
Artier Property Group
01.2024 - 12.2024
Customer Service Staff Member
Espresso cafe
03.2020 - 10.2023
MBA - Business
Torrens University
Bachelor of Arts - Public Administration
MCM DAV College
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