Hemal Patel
Tweed Heads South,NSW
Summary
Proven track record in enhancing customer experience and streamlining service operations, demonstrated during tenure at Subway. Excelled in teamwork and cash handling, contributing to a significant improvement in service speed. Skilled in problem-solving and customer service, consistently achieving positive outcomes in high-pressure environments.
Overview
6
6
years of professional experience
Work History
Sandwich Artist
Subway
MISSISSIPPI USA
01.2022 - 01.2023
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
Support Agent
Mahi Educations
India Gujrat
03.2017 - 01.2021
- Delivered professional phone and email support, maintaining a consistently positive tone throughout all communications.
- Escalated critical issues promptly to ensure rapid resolution for clients experiencing significant difficulties or potential business impact.
- Participated in regular training sessions to stay updated on the latest product developments and industry trends.
Education
BACHELOR OF COMMERCE
SNCCSkills
Customer Service
Teamwork and Collaboration
Problem-Solving
Time Management
Food Preparation
Cash handling proficiency
Timeline
Sandwich Artist
Subway
01.2022 - 01.2023
Support Agent
Mahi Educations
03.2017 - 01.2021
BACHELOR OF COMMERCE