Summary
Overview
Work history
Education
Skills
Accomplishments
Timeline
Generic

Hemali Patel

Harrow,London

Summary

Highly motivated Manual Tester with 2.5 years of experience in software testing, ensuring the delivery of high-quality applications. Skilled in functional, regression, integration, and UI testing, with a strong understanding of SDLC and STLC. Proficient in writing test cases, executing test plans, identifying defects, and collaborating with cross-functional teams to enhance software performance. Adept at working in Agile environments, with hands-on experience in JIRA, TestRail, and other testing tools. Passionate about improving testing processes and ensuring seamless user experiences. Seeking an opportunity in a dynamic UK-based IT company to contribute expertise in quality assurance.

Overview

4
4
years of professional experience
6
6
years of post-secondary education

Work history

resturant manager

big bite
westmead, australia
07.2023 - 01.2025
  • Monitored stock levels regularly; minimised waste and over-ordering incidents.
  • Ensured compliance with health and safety regulations for a safe dining environment.
  • Increased table turnover rate with efficient floor management.
  • Innovated promotional strategies, raised brand awareness in the local community.
  • Developed relationships with suppliers for better inventory management.
  • Oversaw budgeting and financial planning, maintained profitable margins whilst ensuring top-notch service quality.
  • Managed daily operations for smooth restaurant functioning.
  • Tracked key performance indicators every week; identified areas needing improvement.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly.
  • Trained new team members, enhanced service quality.
  • Maintained high standards of cleanliness within the restaurant premises, upheld reputation of establishment.
  • Conducted regular meetings with staff; communicated updates and received feedback.
  • Collaborated with kitchen staff to ensure timely delivery of orders, reduced customer waiting time.
  • Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
  • Planned menu changes seasonally for fresh dining options throughout the year.
  • Implemented new menus, improved dining experience.
  • Cultivated a positive work environment by fostering team spirit amongst staff.
  • Streamlined staff rotas to optimise efficiency.
  • Led by example in providing customers with attentive, professional restaurant service.
  • Completed accurate end-of-day financial routines for cash and card transactions.
  • Maintained outstanding hygiene levels for optimised customer safety and continued regulatory compliance.
  • Monitored and maintained stock levels for maximised efficiency and minimised waste.
  • Effectively managed payroll and HR processes, including paperwork completion for new hires and terminations.
  • Developed, implemented and communicated business plans to promote profitable food and beverage sales.

Kitchen hand

LP resturant
surat, india
01.2021 - 02.2023
  • Participated in regular training sessions to improve culinary skills and knowledge.
  • Picked fresh produce from local markets for enhanced quality of dishes prepared.
  • Ensured proper storage of food items to maintain freshness and avoid wastage.
  • Collaborated well with other members of the kitchen team, fostering a harmonious working environment.
  • Provided assistance to kitchen staff for smooth running of operations.
  • Ensured customer satisfaction with prompt dishwashing and cutlery polishing services.
  • Unloaded deliveries promptly to streamline storage and inventory processes.
  • Aided in serving meals to customers, contributing towards a pleasant dining experience.
  • Maintained cleanliness standards by thoroughly cleaning utensils and work areas.
  • Supported restaurant's sustainability efforts by actively participating in recycling initiatives.
  • Handled high-pressure situations calmly during peak hours, ensuring timely service delivery.
  • Managed waste disposal effectively, maintaining hygienic conditions in the kitchen.
  • Assisted head chef with inventories, ensuring adequate stock levels at all times.
  • Ensured adherence to health and safety regulations whilst performing daily tasks.
  • Prepared basic ingredients for cooking, promoting seamless meal preparation.
  • Demonstrated excellent team skills whilst supporting chefs in busy kitchen environment.
  • Contributed to menu planning discussions, bringing forth innovative ideas based on seasonal ingredients available.
  • Displayed exceptional multitasking abilities during rush hours, managing multiple responsibilities simultaneously.
  • Skilled at operating various kitchen equipment safely and efficiently.
  • Assisted in food preparation, enhancing kitchen efficiency.
  • Observed health and hygiene standards to minimise food contamination.
  • Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
  • Cooperated well with kitchen teams, improving workflow and raising working standards.
  • Kept kitchen areas clean, orderly and well-stocked for smooth service.
  • Utilised storage effectively to keep kitchen equipment and supplies safely and clearly organised.
  • Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
  • Carried out wide variety of tasks to maintain optimal service delivery.
  • Monitored storage temperature controls, keeping stored ingredients fresh.

Education

Bachelor of Engineering - Computer Engineering

MGITER
Navsari, India
06.2016 - 05.2019

Diploma in Engineering - Computer Engineering

Vallabh Buddhi Polytechnic
Navsari, India
07.2013 - 05.2016

Skills

Manual Testing & QA
Strong knowledge of Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC)
Expertise in functional, regression, system, smoke, sanity, UI, and exploratory testing
Writing, executing, and maintaining test cases, test scenarios, and test plans
Experience with cross-browser, cross-platform, and responsive testing
Good understanding of database testing (SQL queries) for validating backend data

Test Management & Tools
Proficient in using JIRA, TestRail and other test management tools
Bug tracking and reporting using tools like JIRA
Experience with API testing using Postman

Agile & Collaboration
Hands-on experience working in Agile (Scrum) environments
Active participation in daily stand-ups, sprint planning, backlog grooming, and sprint retrospectives
Close collaboration with developers, product managers, and business analysts to ensure high-quality software delivery

Basic Automation Knowledge of Selenium WebDriver and basic automation scripting

Understanding of test automation concepts to enhance manual testing efficiency


Accomplishments

  • Played a key role in achieving on-time delivery of high-quality releases by streamlining testing processes and enhancing collaboration between teams.
  • Contributed to the development of a knowledge-sharing initiative within the QA team, improving test case reusability and efficiency.
  • Recognized for mentoring junior testers and helping improve overall team performance and testing standards.

Timeline

resturant manager

big bite
07.2023 - 01.2025

Kitchen hand

LP resturant
01.2021 - 02.2023

Bachelor of Engineering - Computer Engineering

MGITER
06.2016 - 05.2019

Diploma in Engineering - Computer Engineering

Vallabh Buddhi Polytechnic
07.2013 - 05.2016

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