Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic
Heman

Heman

Sydney,NSW

Summary

Dedicated, organized and hardworking individual, with good interpersonal skills and a 'can do' attitude. Proven sales professional who maintained KPI's in retails. Leveraged strong communication and costumer skills to build Rapport and consistently exceeding the sales target. Passionate about understanding customer needs and exceeding expectations.

Overview

2
2
years of professional experience

Work History

Fundraiser

Xplore Services
Sydney, Australia
08.2023 - 06.2024
  • Maintaining KPIs
  • Planning and execution of fundraising campaigns to achieve financial goals, considering the organization's mission and donor base
  • Building and maintaining relationships with existing donors while identifying and engaging new potential supporters
  • Created persuasive communication materials to convey the organization's mission and impact, fostering donor engagement and trust.

Assistant Social Worker

Himmat
Delhi, India
09.2022 - 06.2023
  • Assessment and Counseling: Conducted assessments of clients' needs and provided counseling and support to individuals
  • Case Management: Developed and implemented personalized case plans, coordinating with other professionals and community resources to address clients' unique needs
  • Documentation: Maintained accurate records of client interactions, assessments, and progress.

Sales Associate

Reliance Mart
Delhi, India
01.2022 - 06.2022
  • Managed inventory levels for a designated product section, ensuring stock availability and proper product placement.
  • Maintained in-depth knowledge of a wide range of electronics, effectively recommending products based on customer needs.
  • Delivered exceptional customer service, achieving a 95% customer satisfaction rating based on customer surveys.

Education

Master of Teaching (secondary) STEM -

Western Sydney University
Sydney
02.2026

Bachelors of Science -

Maharshi Dayanand University
India
07.2023

Skills

  • Initiative
  • Positive Attitude
  • Interpersonal
  • Communication
  • Customer Service
  • Active Listening
  • Relationship Building

References

  • Garry Chaudhary, Xplore Services, garrychad26@gmail.com, 0412232264
  • Khushi Kapoor, Xplore Services, k.kapoor0409@gmail.com, 0475130296

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Full Professional

Timeline

Fundraiser

Xplore Services
08.2023 - 06.2024

Assistant Social Worker

Himmat
09.2022 - 06.2023

Sales Associate

Reliance Mart
01.2022 - 06.2022

Master of Teaching (secondary) STEM -

Western Sydney University

Bachelors of Science -

Maharshi Dayanand University

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Heman