Dynamic and compassionate professional with experience at Mercy Place MT St Joseph, excelling in patient care and collaboration. Proven ability to enhance patient satisfaction through empathetic communication and reliable support. Skilled in monitoring vital signs and implementing care plans, while fostering teamwork to improve overall service delivery.
Overview
1
1
Certification
Work History
Team Member
Oporto
Phillip, ACT
03.2025 - Current
Assisted team in daily operations to ensure efficient workflow and customer satisfaction.
Maintained cleanliness and organization of work area, adhering to safety standards.
Collaborated with colleagues to streamline processes and improve service delivery.
Engaged with customers to provide assistance and enhance overall experience.
Learned operational procedures quickly, adapting to changing tasks as needed.
Supported inventory management by restocking shelves and organizing products effectively.
Participated in team meetings, contributing ideas for improving efficiency and performance.
AIN ( Placement )
Mercy Place MT ST Joseph
Young, NSW, 2594 61 Campbell Street
03.2025 - 04.2025
Assisted patients with daily living activities, ensuring comfort and safety.
Monitored vital signs and reported changes to nursing staff promptly.
Maintained accurate patient records, documenting care provided and observations.
Supported staff in implementing care plans tailored to individual patient needs.
Participated in training sessions to enhance skills and improve patient support techniques.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Collaborated with multidisciplinary teams to ensure comprehensive patient care.
Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Improved patient satisfaction with empathetic listening and addressing concerns promptly.
Education
Bachelor of Business Informatics - Business And Technology
University of Canberra
Canberra, ACT
Skills
Positive attitude
Collaboration and teamwork
Clear communication
Patient care
Direct patient care
Bathing assistance
Compassionate
Reliable team player
Customer service
Teamwork and collaboration
Friendly and outgoing
Adaptive and creative
Problem-solving
Decision-making
Conflict resolution
Task prioritization
Certification
Certificate III in individual Support ( Ageing and Disability)
Certificate in Basics of Infection Prevention and Control
Certificate in Hand Hygiene Hand Dermatitis Online Learning Module
Certificate in Quality, Safety and You' - NDIS Worker Orientation Module - Auslan Version
Languages
English
Native or Bilingual
Timeline
Team Member
Oporto
03.2025 - Current
AIN ( Placement )
Mercy Place MT ST Joseph
03.2025 - 04.2025
Bachelor of Business Informatics - Business And Technology