Hemanshi Bhanderi
Ahmedabad
Summary
Self-motivated and results-oriented Information and Communications Technology graduate with industry experience and a strong customer service background. Methodical problem solver adept at identifying root causes and delivering optimal solutions, with proven abilities in both independent work and effective teamwork. Seeking an intermediate-level IT role in data administration, web development, or branding to leverage knowledge and skills in supporting business success. Committed to aligning with an organization that prioritizes continuous improvement and professional development.
Overview
7
7
years of professional experience
Work History
Digital Marketing & Sales Executive
Himta Technologies
Ahmedabad, Gujarat, India
02.2024 - Current
Himta Technologies is an IT company specializing in digital solutions, web development, branding, and digital marketing services.
• Managing digital marketing activities and social media accounts for multiple brands across various platforms
• Planning and executing social media advertising campaigns to increase brand awareness, engagement, and lead generation
• Developing marketing strategies aligned with client objectives and target audiences
• Generating leads and supporting sales activities for IT services including web development, branding, and digital marketing
• Handling client communication and maintaining strong professional relationships with clients and prospects
• Coordinating with design and development teams to ensure smooth execution of marketing and client projects
• Monitoring campaign performance, analyzing results, and optimizing campaigns for improved performance and ROI
• Assisting in business development and converting inquiries into successful projects
Facility Centre Associate
Amazon
Melbourne, VIC, Australia
05.2021 - 12.2023
- Managed first point of contact responsibilities for warehouse associates, ensuring effective communication and support.
- Logging and updating all requests as necessary
- Resolving all issues in a timely and satisfactory manner, or escalating issues as required
- Amazon.com, Inc. is an American multinational technology company which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence.
Sales Assistant
Coles
Melbourne, VIC, Australia
07.2019 - 08.2020
- Assisted customers with product information and locating products in store
- Attend to merchandise display and store presentation
- Operate retail technology including EFTPOS and Point of Sale (POS)
- Balance and secure point of sale terminal
- Performed other customer service duties as directed by manager
Education
Australian Technical And Management College - SunShine Coast
Melbourne, VIC, AustraliaSkills
- SQL
- Advanced Microsoft Word and Excel
- WampServer
- Canva
- Digital Marketing
- Social Media ADs
- IT Sales
- Campaign Analytics
- End to End Support
- Document review
- Data collection
- Lead Generation
- Brand Management
- CRM
- Client communication
PERSONAL ATTRIBUTES
- Good verbal and written communication skills.
- Proven ability to remain motivated while working autonomously
- Good time management and prioritisation skills
- Professional and positive manner when dealing with clients
- Performing work with an appropriate level of attention to detail
- A willingness to learn and ability to take initiative
- Problem solving collaboratively and to empower clients
- Focussed on delivering outcomes required to the highest standard
Timeline
Digital Marketing & Sales Executive
Himta Technologies
02.2024 - Current
Facility Centre Associate
Amazon
05.2021 - 12.2023
Sales Assistant
Coles
07.2019 - 08.2020
Australian Technical And Management College - SunShine Coast