Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hemanth Ravi

MillPark,VIC

Summary

Experienced with sales team leadership, customer relationship management, and strategic planning. Utilizes sales strategies to drive revenue growth and improve client satisfaction. Track record of effective communication and team collaboration, ensuring consistent achievement of sales goals.

Overview

10
10
years of professional experience

Work History

Assistant Sales Manager

Navroz Namani, MillPark
03.2021 - Current
  • Developed and implemented a sales incentive program that improved employee motivation.
  • Established and maintained relationships with key accounts, resulting in a increase in customer loyalty and retention.
  • Conducted market research and analysis to identify new opportunities, resulting in increase in customer acquisition.
  • Analyzed customer data to identify buying patterns and trends, resulting in increase in customer engagement.
  • Developed and implemented a pricing strategy that increased profits.
  • Streamlined the accounts payable and receivable process, resulting in a reduction in payment processing time.
  • Developed policies and procedures to improve efficiency and reduce costs.
  • Evaluated and recommended changes to existing tax strategies to minimize the company’s overall tax burden.
  • Reconciled accounts regularly to ensure accuracy and identified and resolved discrepancies in a timely manner.
  • Developed and maintained financial models to forecast revenue and expenses, resulting in accurate projections.
  • Developed and maintained financial reports and dashboards to inform management decision-making.
  • Developed strong client relationships for repeat business and increased referrals.
  • Monitored competitor activities to adjust sales strategies accordingly.

Tax Consultant

H&R Block, Shanta Kumar, Melbourne
06.2019 - 01.2021
  • Greeted customers in a friendly and professional manner.
  • Recommended tax strategies to minimize clients’ tax liabilities and increase their after-tax income.
  • Developed and implemented a tax management strategy that minimized client tax liabilities.
  • Created and maintained tax records, resulting in a reduction in tax liabilities.
  • Analyzed complex tax documents and prepared accurate tax returns for the company.
  • Prepared and submitted required tax documents, including sales tax and payroll tax filings.
  • Developed a tax strategy that resulted in a reduction in the corporate tax liability.
  • Evaluated and recommended changes to existing tax strategies to minimize the company’s overall tax burden.
  • Utilized tax software to prepare returns and meet deadlines.

Sales Assistant

Micheal Tabban, Melbourne
01.2015 - 06.2019
  • Developed and implemented a customer relationship management system that increased customer retention.
  • Maintained accurate inventory records, ensuring that products were available in a timely manner.
  • Assisted with the development of new products and services, resulting in increase in customer satisfaction.
  • Developed and implemented a marketing strategy that increased brand awareness.
  • Created and managed budgets for marketing campaigns, resulting in a increase in sales.
  • Assisted with payroll processing, including verifying and entering employee time sheets.
  • Created and distributed weekly operational updates to keep employees informed of changes and progress.
  • Tracked, monitored, and followed up on all customer inquiries in a timely manner.
  • Maintained a professional and friendly demeanor when interacting with customers and colleagues.
  • Monitored and responded to emails and other correspondence promptly.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.

Education

Master of Business and Master of Professional Accounting - Business & Corporate Law, Business Decisions

Holmes Institute
11.2016

Diploma of Business - undefined

Victorian Institute of Technology
03.2015

Certificate 4 in Business - undefined

Victorian Institute of Technology
03.2014

Skills

  • Industry Knowledge
  • Time Management Skills
  • Analytical Thinking Skills
  • Innovative Problem Solving
  • Business Development Strategies
  • Interpersonal Communication Skills
  • Goals and performance
  • Sales goals
  • Team building and development

Timeline

Assistant Sales Manager

Navroz Namani, MillPark
03.2021 - Current

Tax Consultant

H&R Block, Shanta Kumar, Melbourne
06.2019 - 01.2021

Sales Assistant

Micheal Tabban, Melbourne
01.2015 - 06.2019

Diploma of Business - undefined

Victorian Institute of Technology

Certificate 4 in Business - undefined

Victorian Institute of Technology

Master of Business and Master of Professional Accounting - Business & Corporate Law, Business Decisions

Holmes Institute

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Hemanth Ravi