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Guest Delight Manager with 11 + years of experience working on and leading a team of 25
employee's.Personally handled the customer's query and accumulating a 96% customer satisfaction
rating.Department Manager with 1+ year of experience working on leading team .Hardworking
Employee with Customers Services, Multitasking and Time Management Abilities. Devoted to giving
every customer a positive and memorable Experience. Dedicated Department Manager with
undeniable service, employee development, and interpersonal skills.

Experienced and results-driven Department Manager with over a decade of expertise in retail operations at Giant (Cold Storage), Singapore. Proven ability to effectively manage staff, plan finances, develop customer relationships, and implement merchandising strategies. Skilled in achieving financial objectives through budget preparation, sales trend analysis, and impactful marketing strategies. Demonstrated strong leadership and team-building abilities, consistently enhancing operational efficiency and customer satisfaction. Committed to maintaining a safe and compliant store environment while driving profitability and fostering employee growth.

Results-driven Department Manager known for high productivity and efficient task completion. Skilled in team leadership, inventory management, and customer service excellence. Excel at communication, problem-solving, and adaptability, ensuring smooth department operations and positive work environment.

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Proactive Department Manager with excellent time management skills to multi-task while working within deadlines and time constraints. Offering 12 years of hands-on experience in retail operations. Proficient in budgeting, inventory management and merchandising. Disciplined professional committed to driving sales goals and ensuring smooth functioning of hard and softline department.

Rana Venkata Rao

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