Hemotu Jacob
Welland,SA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Chef Assistant
Otorohanga Workingmens Club
Otorohanga
07.2020 - 02.2022
- Assisted head chef in menu planning for optimal ingredient utilization and minimized food waste.
- Pushed, pulled and transported large loads and objects.
- Used manual or electric appliances to clean, peel, slice and trim foods.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Trained new staff on food preparation and safety procedures.
- Monitored food temperature, discarding items not stored correctly.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Stocked and rotated food items according to expiration dates.
- Maintained high personal grooming standards and uniform presentation.
- Assisted in setting up and breaking down kitchen stations.
- Followed food safety practices and sanitation guidelines.
Sous Chef
Waitomo Caves Homestead
Waitomo Caves, WKO
02.2018 - 01.2020
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
- Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
- Contributed to successful catering events by coordinating meal preparation and execution, exceeding client expectations on each occasion.
- Reduced staff turnover rates through effective communication skills, creating a supportive work atmosphere for all team members.
- Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
- Ensured consistent quality control of all dishes leaving the kitchen, resulting in a reputation for excellence among patrons.
- Assisted in budget planning and cost management efforts, helping the establishment maintain profitability without sacrificing quality or service standards.
- Participated in menu planning meetings, offering creative input that led to new signature dishes garnering rave reviews from guests.
- Developed strong relationships with local vendors, securing fresh ingredients at competitive prices while supporting community businesses.
- Provided exceptional customer service when addressing guest concerns or special dietary requests, building loyalty among returning clientele.
- Served as an integral part of the hiring process for new kitchen staff members, contributing valuable insights into candidate selection based on experience and skill set compatibility with existing team dynamics.
- Maintained open lines of communication with front-of-house management teams to address any potential issues before they escalated into larger problems affecting overall guest satisfaction levels.
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Introduced new culinary techniques to the team, elevating the overall skill level and leading to more diverse menu offerings for guests.
- Acted as head chef when required to maintain continuity of service and quality.
- Planned and directed high-volume food preparation in fast-paced environment.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
Chef Assistant/Front Of House/Buffet Supervisor
Waitomo Glowworm Caves
Waitomo Caves, WKO
02.2016 - 02.2018
- Enhanced customer satisfaction by creating visually appealing and delicious dishes in a timely manner.
- Assisted head chef in menu planning for optimal ingredient utilization and minimized food.
- Maintained a clean and organized workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
- Developed new recipes by incorporating seasonal ingredients, resulting in increased positive feedback from customers.
- Trained new staff members on kitchen procedures, contributing to the growth of a cohesive culinary team.
- Maintained high standards of food quality by routinely checking ingredients for freshness and adhering to proper storage procedures.
- Floated throughout kitchen to assist in meal preparation and plating, effectively anticipating chef, and waiting staff's needs.
- Cleaned and maintained work areas, equipment and utensils.
- Consistant and familiar with 'food control plan' operations.
- Provided support during special events and catering functions, ensuring consistent quality across all offerings.
- Buffet supervisor up to 800-1000 tourist a day.
- Barista
- Customer service
- Meet and greet
Meat Process Worker
Te Kuiti Meat Processors
Te Kuiti, WKO
05.2013 - 02.2016
- Packing/Boning floor Hand
- Improved production efficiency by implementing standardized cutting techniques and safety protocols.
- Enhanced product quality through consistent compliance with hygiene and sanitation regulations.
- Supported team members in achieving daily production targets by collaborating effectively and sharing best practices.
- Reduced waste levels by optimizing meat cutting processes and closely monitoring inventory usage.
- Contributed to a positive work environment by maintaining clear communication channels and promoting teamwork among colleagues.
- Ensured timely completion of orders by prioritizing tasks efficiently and adhering to strict deadlines.
- Assisted in the training of new staff, providing guidance on proper procedures and equipment handling techniques.
Director of Operations
King Country Pies Limited
Otorohanga
07.2022 - Current
- Spearheaded change management initiatives that facilitated organizational transformations while minimizing disruption to ongoing operations.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Defined, implemented, and revised operational policies and guidelines.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Championed quality assurance efforts by establishing rigorous standards and monitoring adherence to maintain high levels of service delivery.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Mentored and coached team members to foster productive and engaging work environment.
- Interacted well with customers to build connections and nurture relationships.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Drove revenue growth through the identification of new market opportunities and the expansion of existing products/services offerings.
- Optimized supply chain management through the implementation of best practices, reducing lead times and improving inventory control.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Monitored budget and utilized operational resources.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Oversaw day-to-day production activities in accordance with business objectives.
- Worked well in a team setting, providing support and guidance.
Education
NCEA L1 & 2 Credits -
Te Kuiti High School
Te Kuiti, WKOSkills
- Portion Control
- Workflow Optimization
- Food Safety
- Plating
- Food Preparation
- Employee Scheduling
- Customer Service
- Inventory Management
- Vendor Relationship Management
- Cost Control
- Team Leadership
- Menu Planning
- Ordering and Requisitions
- Staff Training
- Mentoring and Coaching
- Menu Development
- Sales Planning
- Culinary Trends Monitoring
- Order Delivery Practices
- Food Presentation
- Sanitation Procedures
- Safe Handling
- Compliance
- Kitchen Organization
- Culinary Trends
- Catering Background
- Kitchen Management
- Food Spoilage Prevention
- Pastry Skills
- Time Management
- Quality Control
- Kitchen Operations Oversight
- Supply Ordering
- Contract Negotiation
- Food Stock and Supply Management
- Attention to Detail
- Budget Development
- Staff training/development
- Sales Promotion
- Operations Oversight
- Change Management
- Finance and Accounting Oversight
- Relationship Building
- Revenue Generation
- Assignment Delegation
- Budget Control
- Performance Evaluations
- Goal Setting
- Strategic planning and execution
- Inventory Tracking and Management
- Advertising Campaign Development
- Operations Management
- Client Account Management
- Quality Assurance
- Business marketing
- Supplier Monitoring
- Customer Retention
- Business Forecasting
Certification
First Aid
Health & Safety in a workforce.
Food safety hygiene certificate
Reference
HEAD CHEF
Waitomo Glowworm Caves
Stella Sanders
02108094174
Timeline
Director of Operations
King Country Pies Limited
07.2022 - Current
Chef Assistant
Otorohanga Workingmens Club
07.2020 - 02.2022
Sous Chef
Waitomo Caves Homestead
02.2018 - 01.2020
Chef Assistant/Front Of House/Buffet Supervisor
Waitomo Glowworm Caves
02.2016 - 02.2018
Meat Process Worker
Te Kuiti Meat Processors
05.2013 - 02.2016
NCEA L1 & 2 Credits -
Te Kuiti High School