Summary
Overview
Work History
Education
Skills
Timeline
Generic
Hena Kofeloa

Hena Kofeloa

Seven Hills,NSW

Summary

Reliable Store Assistant enthusiastic about handling customer service and retail sales needs. Enthusiastic individual offering exemplary interpersonal, marketing and problem-solving skills. Over Number years working in retail environments.

Versatile team member offering over Number years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use.

Organized Shop Assistant with Number years of Area of expertise experience. Works well with no supervision and maintains focus on delivering top-notch assistance. Known for taking initiative and trained in Tool use and maintenance.

Store Assistant possessing exceptional sales, organizational and customer service skills. Highly successful at working with peers, sales personnel and managers. Experience operating POS equipment, processing merchandise returns and updating pricing.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

11
11
years of professional experience

Work History

Shop Assistant

Woolworths Group
Hawker, Act
08.2017 - 03.2019
  • Completed daily tasks accurately and on-time to support shop needs.
  • Greeted customers entering store and offered assistance with requirements.
  • Checked incoming orders and organized new stock.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Helped customers find merchandise and assisted with sizing and accessories.
  • Helped managers with daily checklists and last-minute requirements.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Helped team members work optimally by frequently stocking work supplies and tools.
  • Addressed customer issues immediately to guarantee swift resolution.
  • Managed materials inside shop and at job locations.
  • Inventoried supplies regularly and reported needs to management.
  • Assisted with purchases by removing tags and placing purchased merchandise in bags.
  • Used hand and power tools, equipment and instruments accurately.
  • Increased shop productivity by improving team processes and streamlining tasks.
  • Completed projects and work assignments despite tight deadlines.
  • Supported current production needs by moving items between equipment, conveyors and staging areas.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Constructed and dismantled components and gathered materials for repairs, maintenance and new installations.
  • Optimized shop communication by acting as liaison between departments.
  • Used materials handling equipment such as fork lifts and pallet jacks to smoothly transport heavy pallets of new merchandise.

Shop Assistant

Big W
Gungahlin, Act
12.2012 - 01.2017
  • Completed daily tasks accurately and on-time to support shop needs.
  • Greeted customers entering store and offered assistance with requirements.
  • Checked incoming orders and organized new stock.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Helped customers find merchandise and assisted with sizing and accessories.
  • Helped managers with daily checklists and last-minute requirements.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Helped team members work optimally by frequently stocking work supplies and tools.
  • Addressed customer issues immediately to guarantee swift resolution.
  • Managed materials inside shop and at job locations.
  • Inventoried supplies regularly and reported needs to management.
  • Assisted with purchases by removing tags and placing purchased merchandise in bags.
  • Increased shop productivity by improving team processes and streamlining tasks.
  • Completed projects and work assignments despite tight deadlines.
  • Optimized shop communication by acting as liaison between departments.

Shop Assistant

Woolworths Group
Belconnen , Act
09.2007 - 11.2012
  • Completed daily tasks accurately and on-time to support shop needs.
  • Greeted customers entering store and offered assistance with requirements.
  • Checked incoming orders and organized new stock.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Helped customers find merchandise and assisted with sizing and accessories.
  • Helped managers with daily checklists and last-minute requirements.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Helped team members work optimally by frequently stocking work supplies and tools.
  • Addressed customer issues immediately to guarantee swift resolution.
  • Managed materials inside shop and at job locations.
  • Inventoried supplies regularly and reported needs to management.
  • Assisted with purchases by removing tags and placing purchased merchandise in bags.
  • Used hand and power tools, equipment and instruments accurately.
  • Increased shop productivity by improving team processes and streamlining tasks.
  • Completed projects and work assignments despite tight deadlines.
  • Supported current production needs by moving items between equipment, conveyors and staging areas.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Constructed and dismantled components and gathered materials for repairs, maintenance and new installations.
  • Optimized shop communication by acting as liaison between departments.
  • Used materials handling equipment such as fork lifts and pallet jacks to smoothly transport heavy pallets of new merchandise.

Education

Prairiewood High School
Wetherill Park, NSW
02.2000

Skills

  • POS Systems
  • Restaurant Operation
  • Consultative Sales Approach
  • Special Assignments
  • Skilled in Mediation
  • Loss Prevention Goals Monitoring
  • Legal Standards
  • Station Preparation
  • End Cap Placement
  • Machining Technologies
  • Market Trend Analysis
  • Cash Counting
  • Production Standards
  • Competitive Knowledge
  • Shipment Processing
  • Cash Register Operations
  • Team Goals
  • Portion Standards
  • Routine Inspections
  • Proper Staffing
  • Special Requests
  • Constructive Feedback
  • Process Knowledge
  • Belt Conveyors
  • Billing and Payment Processing
  • Oilfield Operations
  • Bagging Items
  • Project Control
  • Cash Control
  • Food Allergies
  • Effective Customer Communication
  • Warehouse Operations
  • Public Works
  • Dietary Restrictions
  • Job Assignments
  • Phone Systems
  • Ventilation and Air Conditioning
  • Safe Work Practices
  • Security Standards
  • Ventilation Systems
  • Equipment Sanitation
  • Performance Goals
  • Kitchen Sanitation
  • Table Setting
  • Revenue Growth
  • Adobe Photoshop
  • Personnel Records
  • Portion Control
  • Surface Work
  • Complex Transactions
  • Heavy Machinery Operation
  • Heat Treatment
  • Testing Devices
  • Verifying Dates
  • Regulatory Guidelines
  • OSHA Requirements
  • Power Saws
  • Gift Wrapping
  • Data Collation
  • Data Operations
  • Money Transfers
  • Design Standards
  • Waste Reduction
  • Productivity Assessments
  • Rewards Tracking
  • Hospitality Management
  • Team Meetings
  • Customer Buying Habits
  • Credit and Cash Transactions
  • Guest Satisfaction
  • Maintenance Requirements
  • Technical Documentation
  • Smoothie Making
  • Emergency Situations
  • Waste Control
  • Telephone Reception
  • Project Requirements

Timeline

Shop Assistant

Woolworths Group
08.2017 - 03.2019

Shop Assistant

Big W
12.2012 - 01.2017

Shop Assistant

Woolworths Group
09.2007 - 11.2012

Prairiewood High School
Hena Kofeloa