Henare Paul-Gilbert
Brisbane,QLD
Summary
Born in Australia but grew up in New Zealand (I am Māori) Came back to Australia at 14 and finished school at MacGregor State High School. Attended 11 different schools and was a hard working and passionate student. I was the school sports leader at MacGregor State High School in 2021. I like working hard and adapting to new situations. The bigger the challenge the better.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pick Packer
Americold
Brisbane, QLD
10.2022 - 05.2023
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Improved team collaboration through effective communication and coordination with coworkers.
- Assisted in inventory management, conducting regular counts and reporting discrepancies.
- Expedited order processing by prioritizing tasks according to shipping deadlines.
- Increased accuracy of packed items by diligently following packing lists and verifying product information.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Contributed to customer satisfaction by securely packaging fragile items to prevent damage during shipment.
- Supported warehouse operations by efficiently moving materials to designated areas using pallet jacks or hand trucks.
- Optimized space utilization within packages, minimizing waste and reducing shipping costs.
- Aided in maintaining stock levels by promptly notifying supervisors of low supplies or damaged items.
Retail Sales Associate
City Beach
Brisbane, QLD
06.2022 - 12.2022
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Participated in storewide audits, ensuring accuracy of inventory counts and identifying areas for improvement in stock management processes.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Provided constructive feedback during team meetings, fostering collaboration among colleagues towards shared objectives in-store performance improvements.
- Identified opportunities for process improvements within daily operations resulting in increased operational efficiency across multiple departments within the store.
Crew Member
McDonald’s
Brisbane, QLD
11.2020 - 02.2022
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Education
Year 12 Completion -
MacGregor State High School
MacGregor, QLD2021
Skills
- RFID Package Insertion
- Equipment Inspection
- Product Inspection
- Temperature Control
- Preventive Maintenance
- Product Organization
- Labeling
- Product Packaging
- Supply Management
- Quality Assurance
- Quality Inspection
- Crew Management
- Reading Comprehension
Accomplishments
(Basketball)
Calamvale Cannons MIP 2019
Calamvale Cannons MVP 2020
Calamvale Cannons MIP 2021
2020 U17 Div 3 Champions
All Schools Touch Mixed Team 2021
3rd Place 100 meter sprint 2021
1st Place 4x100 relay 2019
1st Place high jump
Invitation to regionals for High Jump
+ More
Certification
Certificate 3 in Fitness
Languages
Maori
Native or Bilingual
Timeline
Pick Packer
Americold
10.2022 - 05.2023
Retail Sales Associate
City Beach
06.2022 - 12.2022
Crew Member
McDonald’s
11.2020 - 02.2022
Year 12 Completion -
MacGregor State High School