Summary
Overview
Work History
Education
Skills
Timeline
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Hendrikus Puka

Dolphin Point,NSW

Summary

Dynamic and dedicated culinary professional with a strong background in hospitality, honed at The Deli Cunjurong. Expert in food handling and hygiene practices, I excelled in delivering exceptional customer service while ensuring high-quality meal preparation. Proven ability to optimize culinary spaces and enhance guest experiences through effective communication and teamwork.

Overview

7
7
years of professional experience

Work History

Cook

The Deli Cunjurong
01.2025 - 04.2025
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • all of this work was completed on a volunteer basis for experience within an Australian setting

Restaurant Waiter

Warung Mina Legian
07.2018 - 01.2025
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • preparing meals with kitchen staff for patrons
  • Assisted in training new waitstaff members, contributing to a cohesive team environment.
  • Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
  • Adhered to company guidelines and safety protocols for proper food handling and presentation.
  • Communicated and worked with kitchen staff to enable accurate food preparation.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

No Degree - Culinary Arts

SMK PGRI 4
Denpasar, Bali
06-2018

Skills

  • Excellent Customer service
  • wide variety of Cooking skills
  • Cleaning and organization
  • Food handling and hygiene practices
  • safe food preparation and strong attention to safe food handling procedures
  • culinary space optimization
  • Hospitality and service industry background
  • Food presentation skills

Timeline

Cook

The Deli Cunjurong
01.2025 - 04.2025

Restaurant Waiter

Warung Mina Legian
07.2018 - 01.2025

No Degree - Culinary Arts

SMK PGRI 4

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Hendrikus Puka