Hengbo(Jasper) Cai

· Real-World Problem Solving: Guide students in executing real-world projects that address current issues, backed by research from news articles and empathetic understanding of the target audience.

· Holistic Mentorship: Provide end-to-end mentorship in Business Analysis and Project Management, instilling a thorough understanding of roles, responsibilities, and best practices.

· Scrum Master Role: Act akin to a Scrum Master, ensuring the team adheres to a sprint-based Software Development Life Cycle (SDLC) that emphasizes continuous improvement and delivery.

· Project Lifecycle Oversight: Supervise the entire project lifecycle, employing project management best practices from initiation to closure.

· User-Centric Design: Champion User Experience (UX) design principles through "User Journey Mapping" and "Empathy Mapping" methodologies.

· Creative Problem-Solving: Utilize "Lotus Blossom" techniques for innovative brainstorming in project meetings.

· Quality Assurance: Conduct rigorous review of key project and Business Analysis deliverables, including Project Plans, Business Requirements Documents and end-to-end project governance portfolio and hand-over package.

· Stakeholder Engagement: Lead comprehensive stakeholder management efforts, from identification to requirement elicitation and communication.

· Agile Requirement Management: Guide the team in agile requirement analysis, prioritization, and alignment with business and project goals.

· Cross-Functional Integration: Foster seamless communication and collaboration among developers, designers, and testers.

· Hands-On Prototyping: Mentor students in creating varied prototyping and design artifacts for business validation.

· Cybersecurity Readiness: Implement and oversee a cybersecurity drill plan, ensuring the team is prepared for security challenges.

· Robustness & Security: Validate system quality through successful penetration testing, adhering to high industry standards.

Achievements

• Postgraduate Industry Experience Expo Winning Project Award: recognizing outstanding leadership and innovative problem-solving in guiding students through a real-world project that successfully addressed current industry challenges.
• Nominated for Teaching Excellence Award: Recognized by peers and academic leadership for exemplary teaching methods, student engagement, and contributions to course.

• Educational Delivery & Support:Prepare and deliver interactive applied/tutorial and support workshops tailored to IT Project Management. Guide students using state-of-the-art technology to understand real-world case scenarios and IT solutions.
• Student Advisory & Supervision: Provide academic advisement to students on various subjects and real-world applications. Supervise work programs, ensuring alignment and progression for postgraduate students.
• Administrative & Coordination: Assist the unit coordinator with marking moderation and standardization processes. Train and onboard new academic staff, ensuring they meet the university's standards. Handle student enquiries and complaints, ensuring timely resolution and a positive learning experience.
• Project Guidance & Leadership: Utilize comprehensive knowledge in Enterprise Architecture, DevOps, and PMBoK to guide students in real project work. Integrate cybersecurity measures, V-testing protocols, and proper project governance in student projects. Ensure all project work aligns with EA3 Cube standards for holistic knowledge integration.

Achievements

• Nominated for Teaching Excellence Award: Recognized by peers and academic leadership for exemplary teaching methods, student engagement, and contributions to the course.
• Unparalleled Student Satisfaction: Achieved a perfect score of 93/100 in student satisfaction, showcasing exceptional capabilities in delivering superior educational experiences.
• Highly Engaging Educator: Secured a 19% evaluation response rate, evidence of effective student engagement and robust communication strategies.

• Requirement Elicitation & Analysis: Gathered and defined clear requirements through stakeholder interviews and workshops.
• Project Coordination & Management: Led the design and implementation of main projects ensuring timely delivery.
• UI/UX Design Collaboration: Collaborated with design teams to refine user interfaces based on feedback and testing.
• Stakeholder Communication & Reporting: Acted as the liaison between technical teams and business stakeholders, presenting regular project updates.
• Database/warehouse design and analysis: Utilized data analytics to provide insights and support product enhancement decisions.
• User Training & Support: Conducted end-user training sessions, refining approaches based on feedback.
• Market Research & Feedback Integration: Conducted market research and prioritized feature developments based on industry insights.