Henna Qaiser

Promoted from Senior Conference Producer into a managerial role leading the programs function. Oversaw event strategy, delivery, and team performance while managing and developing a Conference Producer through daily one-on-ones, structured onboarding, and skills training.

• Directed and delivered Future of Financial Services New Zealand 2025, securing keynote speakers and ensuring high-quality delivery.
• Produced the Future of Federal Government Summit 2025 (scheduled for September 2025), building a strong agenda and confirming senior public sector leaders before cancellation due to company liquidation.
• Trained the new producer across all production functions, including market research, agenda design, data building, EDM writing, website updates, and use of key platforms such as EventsAir and CRM systems (HubSpot).
• Managed workloads, monitored quality, and coordinated with marketing, sponsorship, and delegate teams to meet strategic and delivery goals.

• Produced the Future of Government Summits (NSW, VIC, SA) 2024, Future of Government Security 2025, and Future of Financial Services New Zealand 2025.
• Co-produced the Future of Financial Services: Data & AI 2025 and Future of Financial Services Sydney 2024.
• Conducted market research to identify emerging trends and curated relevant conference topics.
• Managed event logistics and ensured seamless execution, enhancing attendee experience.
• Developed engaging conference agendas and secured high-quality speakers.
• Created promotional materials to boost event visibility and stakeholder engagement.
• Fostered relationships with industry leaders and evaluated post-event feedback for continuous improvement.
• Regularly assessed competitor events to identify differentiation opportunities.
• Produced post-event executive reports and maintained a database for speaker recruitment.

• Produced Cyber Security for Gov 2024
• Produced Supply Chain Week 2024
• Conducted extensive phone and desk research
• Developed comprehensive conference programs through stakeholder research
• Identified and recruited industry-leading speakers
• Collaborated with marketing, delegate, and sales teams to promote events and maximise revenue
• Drafted email marketing (EDMs) to promote events
• Identified potential event sponsors

• Guided and managed the production team, ensuring seamless execution of all event programs

• Researched and produced high-level conferences across a range of diverse industries within strict timeframes
• Identified and recruited industry-leading speakers
• Collaborated seamlessly with marketing, delegate, and sales teams to promote events and maximize revenue
• Led on-site event management to ensure timeliness and seamless execution
• Conducted in-person Q&A sessions at events
• Collaborated with AV teams to flawlessly manage technical aspects, from pre-event preparations to on-event execution
• Updated speaker registrations and data via EventsAir, ensuring precision and consistency
• Spearheaded flagship conferences including CIO Summit Melbourne, HR Evolve Melbourne, Supply Chain Evolve Sydney, and Ecomm Evolve Sydney

• Directed program research, agenda development, speaker acquisition, and project management for impactful government-focused events across IT, Data, Cyber, and Transformation
• Nurtured speaker relationships through proactive pre- and post-event communication
• Collaborated cross-functionally with marketing, delegate, and sales teams to increase event exposure and revenue optimization
• Collaborate extensively with sponsors in developing and aligning relevant content to meet event objectives
• Managed and maintained all speaker data, profiles, and session details on CRM (Salesforce) and event website
• Leveraged Livestorm to foster engaging discussions and deliver impactful virtual experiences
• Uploaded conference agendas, timings, speakers, and interactive polls to the event app through CrowdCompass by Cvent
• Collaborated with AV teams to flawlessly manage technical aspects, from pre-event preparations to on-event execution
• Provided on-site direction to ensure seamless and impactful delivery
• Flagship Conferences: 6th Annual FST Government Western Australia 2022, 5th Annual FST Local Government New Zealand 2022, 7th Annual FST Government Victoria 2022, 7th Annual FST Government Queensland 2023
• Digital Events: FSTGov Western Australia Digital Discussion Series 2021, FSTGov Victoria Digital Discussion Series 2022, FSTGov Western Australia Digital Discussion Series 2022

• Successfully produced the first ever Learning & Development Symposium 2021
• Conducted thorough research to create a conference agenda that reflected the latest industry trends
• Recruited and managed an advisory board to provide valuable input on the agenda and elevate the event's profile
• Identified and recruited industry-leading local and international speakers
• Collaborated closely with marketing and sales teams to effectively promote the event and optimize sponsorship revenue
• Secured notable speakers, including L&D industry leaders from Netflix (USA), Starbucks (USA), Canva, Kraft Heinz Co., and more

• Organised virtual events, ensuring seamless setup and coordination
• Provided technical assistance to event speakers and attendees
• Wrote and distributed all event EDMs
• Provided onsite event support
• Identified and secured appropriate event venues, skillfully negotiating menus, AV requirements, contracts, and fostering vendor relationships
• Developed and distributed event feedback forms
• Maintained current event and speaker details on the website
• Managed attendee registrations and promptly addressed member inquiries
• Created slide decks for events across all chapters

• Delivered the first virtual Accounting Business Expo 2020
• Assisted speakers in the recording of their presentations
• Managed and updated all speaker profiles and sessions on CRM (Salesforce) and event website
• Liaised with conference sponsors; Responded to queries, resolved issues and ensured all deliverables are received by deadlines
• Collaborated with internal marketing, sponsorship, and operations teams
• Created session slides, uploaded and scheduled all videos onto the virtual platform (Swapcard)