Henna Sharma
Melbourne,Australia
Summary
Motivated and adaptable student with strong experience across customer service, leadership, administration, and support work. Demonstrated ability to work in fast-paced environments, manage responsibilities independently, and communicate effectively across diverse groups. Passionate about health, fitness, and helping others, with transferable skills highly suited to personal training and client-facing roles.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bakery Wrapper
Costco Wholesale
Ardeer
06.2025 - Current
- Prepared, packaged, and labelled bakery products while maintaining food safety standards.
- Ensured high product quality and cleanliness in all work areas.
- Assisted with stock rotation and team workflow.
Support Worker
Extended Families Australia
07.2025 - 11.2025
- Provide one-on-one support to clients with diverse needs, ensuring safety, inclusion, and wellbeing.
- Implement personalised support plans and communicate effectively with families and team members.
- Demonstrated patience, empathy, and strong interpersonal skills.
Duty Manager
Coles Supermarkets
Woodlea
05.2024 - 06.2025
- Oversaw daily store operations and supervised staff during shifts.
- Handled customer concerns, task delegation, and conflict resolution.
- Ensured safety, stock management, and operational compliance.
- Maintained store standards by ensuring all closing procedures were completed, including a clean and organised store, stockroom, and completed shift tasks
Team Member
Coles Supermarkets
Woodlea
01.2021 - 06.2025
- Restocked inventory efficiently while maintaining visual merchandising standards.
- Delivered friendly customer service and assisted with store presentation.
- Worked collaboratively in a fast-paced retail environment.
- Experienced across five key departments at Coles, including Service, Grocery, Deli, Online, and Bakery
Administrative Assistant
Goldbank Real Estate Group
08.2021 - 12.2022
- Performed general administrative duties, including data entry, filing, and customer enquiries.
- Supported office operations and maintained professional communication with clients.
- Demonstrated strong organisational and multitasking skills.
Education
VCE Certificate -
Lakeview Senior College
12.2023
Bachelor of Exercise and Sports Science -
Australian Catholic University (ACU)
Skills
- Customer Service and Communication
- Team Leadership and Supervision
- Time Management
- Client Support and Relationship Building
- Administration and Data Entry
- Problem Solving and Adaptability
Certification
- First Aid & CPR Certificate, 07/01/25
- Working With Children Check
References
- Liam Caffari, Store Support Manager, Coles, 0422 803 613
- Susan Pajar, Supervisor, Coles, 0431 640 722
- Nick Bezzina, Duty Manager, Coles, 0478 084 527
Timeline
Support Worker
Extended Families Australia
07.2025 - 11.2025
Bakery Wrapper
Costco Wholesale
06.2025 - Current
Duty Manager
Coles Supermarkets
05.2024 - 06.2025
Administrative Assistant
Goldbank Real Estate Group
08.2021 - 12.2022
Team Member
Coles Supermarkets
01.2021 - 06.2025
VCE Certificate -
Lakeview Senior College
Bachelor of Exercise and Sports Science -
Australian Catholic University (ACU)