Henny Carolina
Claremont,WA
Summary
Reliable and successful in building customer loyalty and satisfaction by diligently paying attention to individual needs. Dedicated and dependable relationship-builder with excellent organisational strengths and superior work ethic.
Overview
17
17
years of professional experience
Work History
Senior Beauty Advisor
Chanel Pte Ltd
Singapore
03.2018 - 01.2024
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Maintained counter and display areas for cleanliness and organization.
- Arranged merchandise to present visually appealing displays and attract clientele.
Hairstylist
Peter F Saerang
Jakarta,Indonesia
03.2015 - 08.2017
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Hairstylist
Toni & Guy Hairdressing
Singapore
12.2013 - 01.2015
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
Make up Specialist
Chanel Pte Ltd
Marina Bay Sands, Singapore
05.2011 - 11.2013
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Sanitized makeup tools to avoid spread of infection.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
Flight Stewardess
Singapore Airlines
Singapore
03.2007 - 04.2011
- Enhanced passenger satisfaction by providing exceptional customer service and addressing individual needs.
- Maintained a clean and comfortable cabin environment for passengers through regular cleaning, organization, and seat adjustments.
- Ensured safety and well-being of passengers by conducting thorough pre-flight safety demonstrations and equipment checks.
- Upheld company standards of professionalism by wearing appropriate uniform attire and maintaining a polished appearance at all times.
Education
Certificate III - Early Childhood Education And Care
Insight Training
Joondalup, WAThe Art Of Styling - Hairstyling
Alexandre De Paris
Paris,France 05.2016
ITEC Level 2 Diploma Of Hairdressing - Hairdressing
Kimage School of Hairdressing
Singapore 11.2013
Diploma Of Dressing Hair - Hairstyling
The London School of Beauty And Make Up
London, United Kingdom 08.2010
IMA Make Up Application Certificate - Make Up Application
The London School of Beauty And Make Up
London, United Kingdom 01.2010
Skills
- Strong Communication and Interpersonal Skills
- Exceptional customer service
- Client Relationship Building
- Team Collaboration
- Attention to Detail
- Safety and Cleanliness Standards
Yoga, reading , Social activities
Yoga, reading and Social activities
Timeline
Senior Beauty Advisor
Chanel Pte Ltd
03.2018 - 01.2024
Hairstylist
Peter F Saerang
03.2015 - 08.2017
Hairstylist
Toni & Guy Hairdressing
12.2013 - 01.2015
Make up Specialist
Chanel Pte Ltd
05.2011 - 11.2013
Flight Stewardess
Singapore Airlines
03.2007 - 04.2011
Certificate III - Early Childhood Education And Care
Insight Training
The Art Of Styling - Hairstyling
Alexandre De Paris
ITEC Level 2 Diploma Of Hairdressing - Hairdressing
Kimage School of Hairdressing
Diploma Of Dressing Hair - Hairstyling
The London School of Beauty And Make Up
IMA Make Up Application Certificate - Make Up Application
The London School of Beauty And Make Up