Henrietta McCutcheon
Summary
Friendly and reliable customer service professional with experience in retail, hospitality, and sales. I enjoy working with people, supporting a team, and creating positive customer experiences. Looking to bring energy, adaptability, and strong communication skills to a café or casual hospitality role.
Overview
7
7
years of professional experience
Work History
Business Development Representative (BDR)
Adobe
05.2025 - Current
- Supported customers and clients with enquiries and solutions.
- Learned to communicate clearly and work in a fast-paced team environment.
- Built confidence in managing tasks and meeting goals.
Business Development Representative (BDR)
Total Synergy
03.2021 - 01.2025
- Assisted in customer outreach and enquiries.
- Worked closely with teammates to achieve targets.
- Gained strong problem-solving and organisation skills.
Retail Assistant
Adidas Originals
01.2021 - 12.2021
- Provided friendly service and helped customers with purchases.
- Operated POS systems and handled payments.
- Assisted with stock management and store presentation.
Customer Service Hero
Defert
03.2020 - 03.2021
- Responded to customer enquiries and provided solutions.
- Worked with a team to improve customer service processes.
- Built strong communication and problem-solving skills.
Retail Assistant
Seed Heritage
01.2019 - 12.2019
- Assisted customers on the shop floor with styling and purchases.
- Maintained stock and helped with merchandising.
- Gained experience working under pressure during busy periods.
Education
Bachelor of Media - Public Relations & Social Media
Macquarie University
11.2022
Higher School Certificate - undefined
Ravenswood School for Girls
12.2016
Skills
- Customer service & communication
- Teamwork & collaboration
- Cash handling & POS operation
- Problem-solving & organisation
- Time management
Timeline
Business Development Representative (BDR)
Adobe
05.2025 - Current
Business Development Representative (BDR)
Total Synergy
03.2021 - 01.2025
Retail Assistant
Adidas Originals
01.2021 - 12.2021
Customer Service Hero
Defert
03.2020 - 03.2021
Retail Assistant
Seed Heritage
01.2019 - 12.2019
Higher School Certificate - undefined
Ravenswood School for Girls
Bachelor of Media - Public Relations & Social Media
Macquarie University
Hobbies and Interests
Art, reading, music, AFL, and travel.