Summary
Overview
Work History
Education
Skills
Timeline
Hobbies and Interests
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Henrietta McCutcheon

Summary

Friendly and reliable customer service professional with experience in retail, hospitality, and sales. I enjoy working with people, supporting a team, and creating positive customer experiences. Looking to bring energy, adaptability, and strong communication skills to a café or casual hospitality role.

Overview

7
7
years of professional experience

Work History

Business Development Representative (BDR)

Adobe
05.2025 - Current
  • Supported customers and clients with enquiries and solutions.
  • Learned to communicate clearly and work in a fast-paced team environment.
  • Built confidence in managing tasks and meeting goals.

Business Development Representative (BDR)

Total Synergy
03.2021 - 01.2025
  • Assisted in customer outreach and enquiries.
  • Worked closely with teammates to achieve targets.
  • Gained strong problem-solving and organisation skills.

Retail Assistant

Adidas Originals
01.2021 - 12.2021
  • Provided friendly service and helped customers with purchases.
  • Operated POS systems and handled payments.
  • Assisted with stock management and store presentation.

Customer Service Hero

Defert
03.2020 - 03.2021
  • Responded to customer enquiries and provided solutions.
  • Worked with a team to improve customer service processes.
  • Built strong communication and problem-solving skills.

Retail Assistant

Seed Heritage
01.2019 - 12.2019
  • Assisted customers on the shop floor with styling and purchases.
  • Maintained stock and helped with merchandising.
  • Gained experience working under pressure during busy periods.

Education

Bachelor of Media - Public Relations & Social Media

Macquarie University
11.2022

Higher School Certificate - undefined

Ravenswood School for Girls
12.2016

Skills

  • Customer service & communication
  • Teamwork & collaboration
  • Cash handling & POS operation
  • Problem-solving & organisation
  • Time management

Timeline

Business Development Representative (BDR)

Adobe
05.2025 - Current

Business Development Representative (BDR)

Total Synergy
03.2021 - 01.2025

Retail Assistant

Adidas Originals
01.2021 - 12.2021

Customer Service Hero

Defert
03.2020 - 03.2021

Retail Assistant

Seed Heritage
01.2019 - 12.2019

Higher School Certificate - undefined

Ravenswood School for Girls

Bachelor of Media - Public Relations & Social Media

Macquarie University

Hobbies and Interests

Art, reading, music, AFL, and travel.
Henrietta McCutcheon