Henrique Bauer De Lima

Was hired through the Cleaning Company as a sub-contractor on my ABN as I'm Currently on a Student Visa with working hours limitations (Starting Carpentry on 28/10/2024), unfortunately General Hand wasn't possible to get visa sponsored.

• Good knowledge on the use of tools and fixing furniture.
• Demonstrated versatility by quickly learning new tasks as required, increasing value within the team.
• Learn new skills and techniques from experienced staff members.
• Assisted with general tasks as directed by Head of Property or Facilities Manager.
• Performed various manual labour duties, including but not limited to lifting, moving materials.
• Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
• Was responsible for managing the Set-ups and removals of function equipment as required.
• Performed daily maintenance tasks as allocated by the Facilities Manager
• Learned how to raise purchase orders and manage invoices.

• Linked computers to network and peripheral equipment.
• Performed troubleshooting to correct computer hardware and software malfunctions.
• Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
• Resolved technical issues for clients through remote support, increasing customer satisfaction.
• Assisted customers with technical support inquiries.
• Generated reports for customer service issues and repair records.

• Assisted staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
• Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
• Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
• Identified and resolved process issues to drive optimal workflow and business growth.
• Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.

• Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
• Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
• Determined and performed appropriate adjustments of authorized stock levels.
• Handled stock return claims from customers promptly and professionally, maintaining positive relationships while minimizing financial impact on the company.

• Streamlined repair processes for increased efficiency and faster turnaround times.
• Maintained a clean and organized workspace, ensuring optimal productivity and safety.
• Conducted quality control checks on completed repairs, guaranteeing customer satisfaction.
• Improved customer satisfaction by providing timely and accurate smartphone repairs.
• Performed software updates, installations, and data transfers as part of routine device maintenance services.
• Displayed excellent problem-solving skills, locating root causes of complex smartphone problems quickly and efficiently.

• Oversaw daily coffee shop operations according to company policies.
• Delivered exceptional levels of customer service by expertly training and managing staff.
• Administered payroll and maintained employee records.
• Introduced new menu items based on market trends and customer feedback, driving sales growth.
• Set up daily drawers, verified totals and prepared cash deposits.
• Streamlined inventory management for optimized stock levels and reduced waste.

• Maintained confidentiality in handling sensitive information while performing administrative tasks.
• Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
• Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
• Expedited document processing with accurate data entry and timely filing.
• Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.