Henrique Souza de Paula

• Gardening company specialized in the maintenance of residential buildings
• Maintained healthy gardens by timely pruning, fertilizing, mulching, and pest control measures.
• Gardening maintenance in general including weed control, pruning, mowing and control of pests.
• Ensure that every garden looks tiny and beautiful for their owners so they feel happy and comfortable to use it.
• Supervisor Name: Marcus - 431 015 640.

• Luxury european-inspired restaurant specialized in tapas, located in the middle of Sydney`s CBD
• Serve and clean tables, take orders, polish cutlery and close the restaurant
• Ensure that every costumer has a great experience, being kind, charismatic and proactive
• Supervisor Name: Gabriela Romano - 0451940133.

• Gardening company specialized in the maintenance of residential buildings
• Maintained healthy gardens by timely pruning, fertilizing, mulching, and pest control measures.
• Gardening maintenance in general including weed control, pruning, mowing and control of pests.
• Ensure that every garden looks tiny and beautiful for their owners so they feel happy and comfortable to use it.
• Supervisor Name: Aaron - 451 040 985.

E-commerce focused on selling sewing products through the main digital marketplaces in Brazil

• Created internal procedures for costumer service that were effective and brought a solid increase in client`s satisfaction
• Created personalized pricing strategies for each saleschannel and platforms
• Reduced company`s debt in almost 50% (from BRL 500.000 to BRL 260.000)
• Supervisor Name: Igor Araujo - +55 11 97641-0211

• Provide excellent customer service while ensuring all HIPPA guidelines are follow
• Help troubleshoot and fix technology problems on the phone and through an online chat.