Henrique Torres
Cumbalum,NSW
Summary
Dynamic small business owner with a proven track record at Henry Services Co, excelling in customer relations and operational efficiency. Expert in relationship building and marketing strategies, enhancing brand visibility. Skilled in training staff and streamlining processes, resulting in improved service delivery and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Owner
Henry Services Co - Roof & House Maintenance/Restauration
05.2021 - Current
- Established and maintained relationships with vendors to ensure timely delivery of products.
- Developed marketing strategies to enhance brand visibility and customer engagement.
- Streamlined operational processes to improve efficiency and reduce costs.
- Trained and mentored staff on best practices in customer service and product knowledge.
Handyman Helper - Appliances Restauration
Oven Express
01.2018 - 11.2020
- Assisted in general maintenance tasks, including repairs and installations.
- Learned to operate hand tools and power equipment safely and efficiently.
- Supported skilled tradespeople with various construction projects and tasks.
- Collaborated on team efforts to maintain cleanliness and organization of work areas.
Education
Diploma of Project Management -
Greystone
Sydney, NSW12-2022
Certificate I, II, III - Business
Greystone College
Sydney, NSW06-2020
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Timeline
Owner
Henry Services Co - Roof & House Maintenance/Restauration
05.2021 - Current
Handyman Helper - Appliances Restauration
Oven Express
01.2018 - 11.2020
Diploma of Project Management -
Greystone
Certificate I, II, III - Business
Greystone College
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