Summary
Overview
Work History
Education
Skills
Timeline
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Henry Bissell

Taunton

Summary

Henry is an experienced gym receptionist from City Gym in Sydney, Australia, with a strong focus on customer service and multitasking. Outside of work, Henry is known for his dedication to personal growth and learning new skills. He is highly motivated and adaptable, with a passion for taking on new challenges. With a proven ability to work independently and as part of a team.

Overview

1
1
year of professional experience

Work History

Anumi

FitTech Innovations
Sydney, NSW
03.2023 - 11.2023
  • Conducted market research and identified target customer segments.
  • Created a website and social media presence to promote the startup.
  • Developed strategies for marketing campaigns to increase brand awareness.
  • Analyzed industry trends to assess current competitive landscape and identify new opportunities.
  • Researched emerging technologies that could be leveraged by the startup.
  • Facilitated daily stand-up meetings to discuss progress, impediments and plan for the day's tasks.
  • Organized sprint planning sessions to ensure team members understand user stories and acceptance criteria.
  • Tracked project progress against goals using agile methodologies such as burndown charts, velocity tracking and task boards.

Front of House Employee

City Gym
Sydney, NSW
10.2022 - 04.2023
  • Greeted and welcomed gym members, visitors, and guests upon arrival.
  • Handled customer inquiries in person, via telephone, or email.
  • Processed membership applications and payments accurately and efficiently.
  • Provided information on class schedules, pricing plans, and available services.
  • Maintained accurate records of all transactions in the gym's database system.
  • Responded promptly to customer complaints or issues regarding the facility or equipment.
  • Performed administrative tasks such as filing documents or updating member accounts.
  • Managed front desk operations including scheduling appointments, answering calls.
  • Assisted with opening and closing duties such as checking inventory levels or stocking supplies.
  • Developed relationships with regular customers through friendly conversation and personalized service.
  • Conducted tours of the facilities for potential new members interested in joining the gym.

Education

A-LEVELS -

Kings College Taunton
Taunton, United Kingdom
07-2020

I-GCSE -

British Council
Singapore
07-2018

Skills

  • Flexible and Adaptable
  • Social Perceptiveness
  • Cultural Awareness
  • Computer Skills
  • Conflict Resolution
  • Organization
  • Relationship Building
  • Friendly, Positive Attitude

Timeline

Anumi

FitTech Innovations
03.2023 - 11.2023

Front of House Employee

City Gym
10.2022 - 04.2023

A-LEVELS -

Kings College Taunton

I-GCSE -

British Council

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Henry Bissell