Henry Bowie
Sydney,NSW
Summary
I am a committed and enthusiastic individual who enjoys learning and new experiences. My proactive attitude towards my work as well as an in-depth understanding of operational practices and logistics coordination underlines my ability to adapt and adjust to new job opportunities. I am Proficient in day-to-day operations, catering and event preparations. I have a successful record of managing budgets, controlling inventory and motivating team members to boost productivity. I'd really like to be able to have this opportunity to work in a team environment and gain new experiences along the way
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hospitality Worker
The Juniors
Sydney , NSW
05.2024 - Current
- Assisted in the training of new team members, ensuring consistent delivery of hospitality standards.
- Anticipate guest needs proactively, offering assistance before being asked, to ensure exceptional hospitality experiences.
- Developed a strong rapport with repeat clientele, fostering loyalty through genuine hospitality and attention to detail.
- Participated in staff training programs to continuously improve skills and knowledge in the hospitality industry.
Hospitality Worker
Coogee Legion Club
08.2022 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Hospitality Worker
Del Punto
01.2021 - 06.2022
- Processed cash and credit transactions and returned payment cards and exact currency to patrons
- Communicated prices, secured reservations and accepted guests' payments
- Liaised with guests to offer assistance and handle diverse problems related to hospitality services
- Served as a friendly first point of contact for customer inquiries
- Made informed decisions under stressful circumstances.
Volunteer
Sydney Childrens Hospital
11.2020 - 12.2020
- Assisted with food preparation, serving and clean up, and bussed tables
- Built relationships with patients and developed trust with understanding, sensitivity and confidentiality
- Assisted with planning, coordination, and logistics of community impact events
- Assisted with the handing out of presents to patients and families.
Retail
Kmart
01.2020 - 12.2020
- Interacted with customers, providing information and top-notch customer service
- Resolved consumer issues utilizing listening skills, professional attitude, and problem-solving techniques
- Handled cash and credit transactions, giving correct change and processing orders
- Escorted customers to appropriate merchandise.
Education
Some College (No Degree) - Digital Marketing
Coursea
02-2025
High school certificate -
Marcellin College
Randwick, NSWSkills
- Networking
- Adaptable
- Customer relations
- Verbal communication
- Collaboration
- Motivation
- Task prioritization
- Teamwork
- Time management
- Approachable
- Problem-solving
- Health code compliance
- Supply restocking
- Event preparation
Certification
RSA - Responsible Service Of Alcohol
RCG - Responsible Gambling Certification
Google Digital Marketing and E-Commerce Certificate
Timeline
Hospitality Worker
The Juniors
05.2024 - Current
Hospitality Worker
Coogee Legion Club
08.2022 - 06.2023
Hospitality Worker
Del Punto
01.2021 - 06.2022
Volunteer
Sydney Childrens Hospital
11.2020 - 12.2020
Retail
Kmart
01.2020 - 12.2020
Some College (No Degree) - Digital Marketing
Coursea
High school certificate -
Marcellin College
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