Summary
Overview
Work History
Education
Skills
Awards
Certification
Timeline
Generic

Henry Bruce

Paddington

Summary

Professional real estate expert prepared for this role with strong background in property sales, client relations, and market analysis. Known for team collaboration and delivering results, with flexible approach to changing needs. Skilled in negotiation, contract management, and customer service, with focus on integrity and professionalism.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Woolworths
01.2022 - Current
  • Address customer inquiries regarding products and services.
  • Process orders and transactions efficiently.
  • Resolve technical issues and customer complaints proactively.
  • Collect and analyze customer feedback to improve service quality.

Delivery Driver

Amazon
01.2021 - 01.2024
  • Determine delivery destinations and plan optimal routes.
  • Ensure safe loading and unloading of goods.
  • Verify documentation and certify deliveries upon completion.

Swimming Instructor

The Swim Academy
01.2019 - 01.2021
  • Instruct individuals of all ages in swimming techniques and water safety.
  • Develop and implement effective teaching strategies.
  • Teach aquatic survival skills and rescue techniques.

Bar Staff

O'Brien Group Australia
01.2017 - 01.2021
  • Prepared and served beverages in high-volume event and venue settings.
  • Delivered outstanding service during peak periods with a calm demeanor.
  • Maintained stock levels and upheld responsible service practices.

Ground Staff

Indooroopilly Golf Club
01.2016 - 01.2018
  • Maintained and serviced golf carts to ensure daily operational readiness.
  • Assisted members and guests with equipment handling and general inquiries.
  • Supported event setups and daily operations on the course and clubhouse grounds.
  • Contributed to an exceptional member experience through courteous service.

Data Entry Clerk

WilliamsMedia
05.2016 - 10.2016
  • Entered and managed data accurately into the internal system.
  • Digitized physical files and improved information accessibility.
  • Conducted quality checks and prepared routine reporting documentation.
  • Ensured confidentiality and integrity of sensitive company data.

Glassy

Friday’s Nightclub
05.2016 - 09.2016
  • Collected, cleaned, and restocked glassware to support continuous service.
  • Maintained a clean, safe, and organized bar environment.
  • Supported bar and floor staff with customer needs during busy trading hours.
  • Provided friendly, proactive support to enhance the guest experience.

Education

Bachelor of Fine Arts - Film, Screen and New Media

Queensland University of Technology
01.2021

Queensland Certificate of Education - undefined

Saint Joseph’s College Gregory Terrace
01.2014

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Relationship building
  • Product knowledge
  • Problem resolution

Awards

Duke of Edinburgh Bronze Medallion (2012), Voice and Communication: 5th Grade, A+ (AMEB, 2013) 7th Grade, A+ (AMEB, 2014), Responsible Service of Alcohol (RSA) (2016)

Certification

Statement of Attainment - Real Estate Institute of Queensland (2025)

Timeline

Customer Service Representative

Woolworths
01.2022 - Current

Delivery Driver

Amazon
01.2021 - 01.2024

Swimming Instructor

The Swim Academy
01.2019 - 01.2021

Bar Staff

O'Brien Group Australia
01.2017 - 01.2021

Data Entry Clerk

WilliamsMedia
05.2016 - 10.2016

Glassy

Friday’s Nightclub
05.2016 - 09.2016

Ground Staff

Indooroopilly Golf Club
01.2016 - 01.2018

Queensland Certificate of Education - undefined

Saint Joseph’s College Gregory Terrace

Bachelor of Fine Arts - Film, Screen and New Media

Queensland University of Technology

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Henry Bruce