Henry Collier
Gold Coast,QLD
Summary
Energetic and friendly individual with excellent communication skills and positive attitude. Offering exceptional interpersonal skills and quick learning ability, ready to adapt and excel in retail environment. Brings strong understanding of customer service principles and ability to manage transactions and maintain stock levels. Ready to use and develop communication and organizational skills in this role.
Overview
1
1
year of professional experience
Work History
Customer Service/Retail Worker
Noodle Box
Arundel, QLD
09.2024 - Current
- greeting customers promptly while providing a consistently friendly service within a fast-paced environment
- accurately taking orders and processing payments using the POS system
- effectively resolving any customer complaints quickly and professionally, ensuring satisfaction
- systematically preparing and organising each individual order with efficiency
- monitoring ingredient levels and restocking the respective items, demonstrating the ability to respond promptly to different situations
- managing prep work and service responsibilities with a calm and composed attitude while under pressure
- effectively co-ordinating certain roles and responsibilities between my co-workers during rush-hour periods
- maintaining clear communication between all staff members to minimise error
- establishing strong and balanced relationships with co-workers to create a supportive environment
- consistently uphold strict cleanliness and hygiene by sweeping and mopping the floors and sanitising workstations throughout shifts
- completing appropriate closing duties including the removal of rubbish, washing all necessary utensils and cooking equipment, and organising food items and other equipment
Education
All Saints Anglican School
Gold Coast, QLDSkills
- Customer service
- Patience and empathy
- Reliability and punctuality
- Store cleaning
- Payment processing
- Stock replenishment
- Time management
Timeline
Customer Service/Retail Worker
Noodle Box
09.2024 - Current
All Saints Anglican School