Henry Hyde
Sydney,NSW
Summary
A hardworking and committed recent graduate from the University of Technology, Sydney, with a Bachelor of Business degree specialiding in Marketing. I excelled in subjects such as accounting for business decisions, economics for business, fundamentals of business finance, and planning/control for business enterprises. I am actively seeking opportunities in business consulting, marketing, or finance to leverage strengths in creativity, attention to detail, and ability to thrive in a team-based environment. These skills have been honed through previous employment experiences and academic studies.
Overview
6
6
years of professional experience
Work History
Floor Manager
Premier Health and Fitness Centre
01.2020 - Current
- Training clients
- Managing social media and website content
- Enhancing customer engagement
- Developing business strategies
- Increasing membership sales
- Elevating online presence
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- Oversaw supply restocking, area cleaning, and product organization.
- Made personal recommendations for customers by sharing product knowledge and demonstrating product.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed staff scheduling plans that ensured adequate coverage during peak hours without compromising on service quality.
Cruise Director
All Occasion Cruises
01.2019 - Current
- Elevated the guest experience with exceptional attention to detail, creating memorable cruises that exceeded client expectations.
- Ensuring seamless operations.
- Serving food and beverages to guests.
Rugby Coach
Loreto Normanhurst
01.2022 - 12.2022
- Enhancing players' rugby skills
- Organizing fixtures and transportation
- Addressing injuries
- Coaching the first team
Education
Bachelor of Business -
University of Technology, Sydney
09.2024
High School Certificate (HSC) -
St Joseph's College
01.2020
Skills
- Excel accounting tools
- Excel Forecasting
- Advanced knowledge of Microsoft Office
- Customer Relations
- Operations Management
- Performance Improvements
- Sales Development
- Team player
- Excellent communication skills
- Confidence in all settings
- Disciplined
- Employee Management
Rugby
I currently play rugby union for Eastern Suburbs. Rugby not only brings me enjoyment, but the team based environment has enabled me to thrive under pressure and develop team work and leadership skills. During my studies, I captained the UTS rugby team at the National University Games.
References
- Matt Dominello, Premier Health and Fitness, Owner, 0411401007
- Rosie Elias, All Occasion Cruises, Owner, 0417307766
- Josh Mitchell, Loreto Normanhurst, Head of Rugby, 0449658363
Timeline
Rugby Coach
Loreto Normanhurst
01.2022 - 12.2022
Floor Manager
Premier Health and Fitness Centre
01.2020 - Current
Cruise Director
All Occasion Cruises
01.2019 - Current
Bachelor of Business -
University of Technology, Sydney
High School Certificate (HSC) -
St Joseph's College
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