Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Gungahlin Eagles Peter O'Neil Shield
Interests
Timeline
Generic

Henry Laidler

Casey,ACT

Summary

Driven professional with a track record of fostering team safety and efficiency at Canberra Sand and Gravel. Excelled in customer service, enhancing client satisfaction through attentive service and strong communication skills. Demonstrated hardworking nature and strong teamwork abilities, contributing to increased productivity and positive team dynamics.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Landscape Centre-Yard Staff

Canberra Sand and Gravel
Canberra, ACT
10.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Established positive relationships with customers and other staff members.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
  • Developed and improved time management and organizational skills to maximise personal productivity.

Coach

The Australian Sports Camp
Canberra, ACT
07.2024 - 07.2024
  • Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
  • Boosted player confidence through personalized training sessions and continuous feedback.
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
  • Developed strong relationships with players' families to encourage support and involvement in their athletic growth.

Team Member

Hungry Jack's
Canberra, ACT
12.2023 - 02.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Education

Year 12 Certificate -

Erindale College
11-2024

Skills

  • Strong teamwork
  • Cleaning and organization
  • Customer service understanding
  • Hardworker

Accomplishments

    Sports Captain

    ACT Schoolboys Rugby Union 2023

    ACT Schoolboys Rugby Union 2024

    Brumbies Academy 2024 Onwards

Certification

White Card in Construction

NAT10830001 Prevent Crystalline Silica Exposure

NAT10675 Course in Asbestos Awareness

Gungahlin Eagles Peter O'Neil Shield

The Peter O'Neil Shield is an award for an up and coming Eagles player, the Most Valuable Player from the Daramalan 1st XV team.

Interests

  • Music
  • Backpacking and Hiking
  • Road Trips
  • Historical Exploration
  • Youth Development Programs
  • Gym Workouts
  • I participate in various sports activities for physical activity, camaraderie, and personal growth

Timeline

Landscape Centre-Yard Staff

Canberra Sand and Gravel
10.2024 - Current

Coach

The Australian Sports Camp
07.2024 - 07.2024

Team Member

Hungry Jack's
12.2023 - 02.2024

Year 12 Certificate -

Erindale College
Henry Laidler