Henry McCasland-Strachan
TEMPLESTOWE LOWER,VIC
Summary
Adept at customer service and sales floor organization, I significantly enhanced shopping experiences at Kmart by expertly managing POS systems and streamlining merchandise layout. My patience and collaborative skills contributed to a team that consistently met sales targets, showcasing my ability to solve complex problems and maintain high efficiency under pressure.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Assistant
Kmart
07.2022 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, labelled items and rearranged floor
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
Bachelor of Science - Psychology
University of Melbourne
Parkville, VIC11-2027
Skills
- Customer service
- Patience and empathy
- Time management capabilities
- Cash register operation
- Complex Problem-solving
- Sales floor organization
- Team collaboration aptitude
Certification
- Victorian Working With Children Check
- First Aid Level 2
Awards
- Recipient of The Premier's Spirit of ANZAC Prize 2021
- VCE Honor roll Templestowe College 2024
- Narrm Scholar 2025
Timeline
Retail Assistant
Kmart
07.2022 - Current
- Victorian Working With Children Check
- First Aid Level 2
Bachelor of Science - Psychology
University of Melbourne
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